Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

talented designer collaborative and customer-focused at least 1 year of experience

Experience Designer Specialist

Company: Ahold Delhaize USA

Location: Chicago, IL

Posted Jan 25, 2025

Ahold Delhaize USA, a division of a global food retailer, is seeking a talented designer to join their Experience Design team. The ideal candidate will be a collaborative and customer-focused designer with at least 1 year of experience in ecommerce or digital agency. The role involves applying user-centered design methods, conducting remote user research, and collaborating with cross-functional teams to deliver a consistent and cohesive user experience. The company offers a flexible hybrid work schedule and competitive salary range of $79,280 - $118,920.

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Human Resources Analyst

Company:

Location: Gurnee, IL

Posted Jan 25, 2025

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Retail Associate Part Time Now Hiring

Company: The TJX Companies, Inc.

Location: Chicago, IL

Posted Jan 25, 2025

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Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 25, 2025

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Private Client Banker - Chicago Far North Suburbs - Gurnee, IL

Company: JPMorgan Chase

Location: Gurnee, IL

Posted Jan 25, 2025

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Weekend Resident Experience Associate (Sat and Sun, 7am-3pm)

Company: Bozzuto

Location: Chicago, IL

Posted Jan 25, 2025

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Cake Decorator

Company: Walmart

Location: Rockford, IL

Posted Jan 25, 2025

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Finance Manager - Corporate P&L

Company: Suntory Global Spirits

Location: Chicago, IL

Posted Jan 25, 2025

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successful company long-term private equity investments strategic and relationship-driven approach

Senior Associate, Portfolio Management

Company: Bisnow Media

Location: Chicago, IL

Posted Jan 25, 2025

The text describes a Senior Associate position in the Portfolio Management team of a successful investment advisor, SelectLeaders Client. The company, with over $20 billion in assets, focuses on long-term private equity investments in real estate operating companies (REOCs) across industrial, residential, and retail sectors. The role involves valuing, tracking, analyzing, and reporting on the existing operating portfolio, contributing to strategic decision-making. The ideal candidate should have 4-9 years of experience in commercial real estate valuation, strong quantitative analysis skills, and proficiency in Argus Enterprise and Excel. The position offers a competitive salary range of $105k-$175k, a target bonus of 15-20%, and opportunities for learning, development, and impactful work.

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Shift Supervisor Trainee

Company: CVS Health

Location: North Riverside, IL

Posted Jan 25, 2025

View Details Apply on The Muse

(USA) Technician, General Facilities Maintenance

Company: Walmart

Location: Aurora, IL

Posted Jan 25, 2025

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(USA) Member Team Lead

Company: Walmart

Location: Gurnee, IL

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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