Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Shift Supervisor Trainee

Company: CVS Health

Location: Rock Island, IL

Posted Jan 24, 2025

Lead BT Risk & Compliance Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

CHEESE SHOP/MURRAY'S CHEESE

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Bloomington, IL

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional patient health care services, and adhering to all relevant laws and regulations.

Barista

Company: Aramark

Location: Downer's Grove, IL

Posted Jan 24, 2025

Aramark is hiring full-time Baristas for a dynamic role with unlimited career growth. The position involves preparing specialty drinks, assisting with food preparation, and providing excellent customer service. The hourly rate ranges from $17.00 to $19.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Previous experience in customer service, cash handling, and barista roles is preferred. The role requires basic math skills, ability to work independently, and adherence to health and safety guidelines.

Senior Manager, Bridges and Structures

Company: CN

Location: Homewood, IL

Posted Jan 24, 2025

CN is offering a Senior Manager position for Bridges and Structures in the Southern Region. The role involves delivering capital and maintenance programming, developing budgets, reviewing inspection reports, and overseeing maintenance drawings. The incumbent will collaborate with various groups, ensure safety, and implement an Engineering Safety Action Plan. The position requires 10+ years of experience in bridge design, management, or inspection, a Bachelor's Degree in Civil or Structural Engineering, and a Professional Engineer License. CN is a world-class transportation leader, committed to social responsibility and environmental stewardship.

Food Service Supervisor

Company: Aramark

Location: Downer's Grove, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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