Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Solutions Architect, Amazon Web Services

Company: Amazon

Location: Chicago, IL

Posted Aug 20, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Senior Brand Manager - Cottonelle® Flushable Wipes

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 20, 2025

Execute clear, simple and frequent communication with the front end to ensure understanding and best in class execution of plans with retail customers.

Streeterville High Rise Garage Janitor

Company: The Building Group

Location: Chicago, IL

Posted Aug 20, 2025

Clean interior and exterior glass and ledges. Cleaning inside the garage and outside which includes watering plants, snow removal and picking up trash.

Retail Sales Associate - Chicago, West & Southwest Suburbs

Company: Wells Enterprises

Location: Chicago, IL

Posted Aug 20, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Business Systems Data Analyst - Entry Level

Company: CGI Group, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Serve as a day-to-day technical data teammate on client engagements, with a focus on analysis and delivering scalable data engineering solutions.

Security Guard

Company: DraftKings

Location: Chicago, IL

Posted Aug 20, 2025

Operate metal detectors and vet guests as they pass through the devices. In this role, you'll respond to guest concerns, document incidents, and handle disputes…

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Must have valid Driver's License with clean driving record. Demonstrated ability to gain and maintain appropriate state and local permits and licenses.

Security Officers/Supervisors - Chicago Printers Row Festival

Company: United Service Companies

Location: Chicago, IL

Posted Aug 20, 2025

Responsibilities include maintaining a welcoming environment for guests, monitoring for suspicious activities, conducting security checks, and reporting…

Senior Marketing Director

Company: Abt

Location: Glenview, IL

Posted Aug 20, 2025

Bachelor's degree in Marketing, Business Administration, or related field; MBA is a plus. The ideal candidate must have a broad background in all types of media…

Principal AI Cybersecurity Architect

Company: JPMorganChase

Location: Chicago, IL

Posted Aug 20, 2025

Translates highly complex technical issues, trends, and approaches to leadership to drive the firm’s innovation and enable leaders to make strategic, well-…

Project Manager - Interiors Projects

Company: Michael Page

Location: Chicago, IL

Posted Aug 20, 2025

Manage day-to-day construction field activities to ensure that project milestone dates and overall schedule completion dates are met.

Senior Graphic Designer, Pursuit & Creative

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 20, 2025

Bachelor’s degree in a relevant field (e.g., graphic design, advertising design) strongly preferred or 7+ years of professional experience.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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