Excellent Customer Service Skills Jobs in Chicago, IL

Positions 77,360 Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Service Delivery Manager

Company: MGP Inc.

Location: Des Plaines, IL

Posted Aug 20, 2025

The Service Delivery Manager leads technical teams and Centers of Excellence (CoEs), driving innovation, quality, and continuous improvement across all service…

Security Officer- On Call/Flex

Company: PalAmerican Security

Location: Des Plaines, IL

Posted Aug 20, 2025

As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of multiple sites, ensuring a positive atmosphere for…

Executive Chef

Company: Mather Place

Location: Wilmette, IL

Posted Aug 20, 2025

Current sanitation certification and any other federal, state, local required. Partner with pastry chef/sous chef to develop desserts, breads, and pastries…

Global Practice Architect Lead, Partners, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 20, 2025

Support the design and implementation of integrated GTM partners blueprints across the full ecosystem (industries, solutions, partnerships, services, enablement…

Client Service Associate

Company: EWC Team LLC

Location: Chicago, IL

Posted Aug 20, 2025

This position involves handling incoming calls and emails, accurately entering reservations, providing quotes, and delivering top-tier customer service in a…

Senior Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Aug 20, 2025

Knowledge of local, state, and federal laws regarding accounting, finances, and taxation. Assisting with monthly closing and account analysis and supporting…

Graphic Designer & Illustrator

Company: Paper Source

Location: Chicago, IL

Posted Aug 20, 2025

Bachelor’s Degree in graphic design, illustration or a related field. All employment practices and decisions—including those involving application procedures,…

Xfinity Bilingual Retail Sales Associate - South Skokie

Company: Blufox Mobile

Location: Chicago, IL

Posted Aug 20, 2025

Blufox ESOP- Employee Stock Ownership Program (* for select stores) This provides employees and opportunity to own a part of the company they work for as a…

Marketing Team Member

Company: Chicago Telecommunications Sales Firm

Location: Niles, IL

Posted Aug 20, 2025

Generate public excitement and interest in the client and company using strategic communications and retail marketing campaigns.

16 Sous Chef

Company: Trump International Hotel and Tower Chicago

Location: Chicago, IL

Posted Aug 20, 2025

Ability to obtain any government required license or certificate. Reports any equipment in need of repair to chef and engineering, for service.

Electrician

Company: Sims Metal

Location: Chicago, IL

Posted Aug 20, 2025

Valid electrician license or certification as required by state or local regulations. Ensures all work complies with federal, state, and local electrical codes,…

Cyber Incident Response Tier III Analyst

Company: PingWind

Location: Hines, IL

Posted Aug 20, 2025

Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related field (or equivalent work experience). Paid vacation and sick leave.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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