Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Chicago, IL

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They focus on preventing injuries and providing high-level training to athletes of all ages and skill levels. The company is currently hiring for various full-time and part-time positions, including Regional Manager, Sports Director, and Athlete Evaluators. Requirements include 2+ years of professional coaching or playing experience and a commitment to youth athlete development. The company offers competitive benefits, flexible schedules, and opportunities for advancement within the organization.

Administrative Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A steady company in Woodstock is hiring an Administrative Assistant for a direct role with excellent benefits up to $17/hr. The job involves assisting with office operations, order overflow, customer service tickets, accounts receivable, general admin tasks, and supporting sales and other departments. Requirements include at least one year of office support experience, strong communication and organization skills, and proficiency in Microsoft Office Suite. Addison Group offers high salaries, benefits, bonuses, potential permanent employment, and professional development support.

Cleaning Crew Member

Company: Cracker Barrel

Location: Marion, IL

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store in Marion, IL involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, capable of standing for long periods, lifting up to 40 pounds, and understanding and following instructions. Cracker Barrel emphasizes a culture of belonging, diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive pay and benefits.

Dishwasher

Company: Cracker Barrel

Location: Atlanta, IL

Posted Jan 24, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Lincoln, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

(USA) Optician Sam's

Company: Walmart

Location: Elgin, IL

Posted Jan 24, 2025

The job involves providing member service, assisting with purchasing decisions, maintaining merchandise presentation, and operating hardware for processing member purchases. The role also includes selling Optical products and services, completing eyewear/contact lens orders, and verifying prescription information. Sam's Club offers competitive pay, performance-based bonus awards, and various benefits including health, financial, and paid time off benefits. The hourly wage range is $19.50 to $27.50, with potential premiums based on specific circumstances.

Server

Company: Cracker Barrel

Location: Rockford, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Rockford, IL is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. The company emphasizes a culture of belonging, diversity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits including weekly pay, health benefits, and a 401K plan with company matching. The job description also highlights the company's commitment to equality and its stance against racism.

Server

Company: Cracker Barrel

Location: Peoria, IL

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Ottawa, IL

Posted Jan 24, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Ottawa, IL, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company culture is described as family-oriented, with a focus on employee wellbeing and success.

Temp Receptionist

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Application Developer - Python/AWS - 3856520

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture Flex provides flexible project-based work with a leading global professional services company, Accenture. Employees apply their skills to drive business transformation, working with diverse teams and cutting-edge technologies. Benefits include competitive rewards, learning resources, and no travel demands. The role involves designing, building, and configuring applications. Qualifications include 2+ years of Python, Terraform, and AWS experience, with Pyspark being preferred. Accenture is committed to diversity, equal opportunity, and reasonable accommodation.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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