Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Associate Category Manager

Company:

Location: Gurnee, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking an Associate Category Manager for its Corporate Headquarters in Pleasant Prairie, WI. The role involves managing a product line, researching and sourcing new products, visiting vendors, and attending tradeshows. The ideal candidate should have a Bachelor's degree, 2-5 years of experience in Product Management, Supply Chain, or Marketing, and proficiency in Microsoft Office. Benefits include comprehensive insurance, 401(k) with employer match, bonus programs, paid holidays, and a Tuition Assistance Program. Uline offers on-site amenities like a café, fitness center, and walking trails.

Workday Absence/TT Assoc Mgr

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a Workday TT/Absence Associate Manager with extensive experience in Workday implementations and team management. The role involves serving as an escalation point for critical issues, providing subject matter expertise, architecting solutions, advising on industry standards, and demonstrating design options. The successful candidate will join a global, innovative team delivering integrated HR and financial management solutions. Accenture offers continuous learning, professional development, and the opportunity to work on transformational projects on a global scale.

Customer Service Representative

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Addison Administrative & HR is offering a Customer Service Representative position in Westmont, IL with a salary of $17/hour. The role involves answering inbound calls, resolving customer issues, processing orders and returns, and communicating with sales representatives. The company is known for its excellent training, fun work environment, and opportunities for career growth. Requirements include 1+ years of customer service experience, proficiency in Salesforce and MS Office, strong communication skills, and a desire to work in a fast-paced environment. Benefits include high salaries, medical, dental, vision insurance, 401K, and monetary bonuses. The position may lead to permanent employment.

Insurance Agent

Company: COUNTRY Financial

Location: Champaign, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer networks, finding prospects, and ensuring their financial security. The company offers competitive compensation, benefits, and comprehensive training. The ideal agent is proactive, transparent, and customer-focused, with the ability to educate and build trust. While not required, obtaining necessary insurance licenses is essential. COUNTRY Financial is a respected organization with a strong history, offering incredible training and the flexibility to balance work and personal life.

Meat Cutter and Wrapper

Company: Walmart

Location: Evanston, IL

Posted Jan 24, 2025

Packaging Engineer Manager

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Member Assist Cart Attendant

Company: Walmart

Location: Addison, IL

Posted Jan 24, 2025

Business Development Manager (HC)

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

Addison Group, a rapidly growing private staffing firm, is seeking a Business Development Manager (BDM). The BDM's role involves prospecting new clients, developing marketing plans, and maintaining client relationships. Key responsibilities include identifying business deals, scheduling client meetings, negotiating fees, and representing the company professionally. The ideal candidate should have a four-year degree, strong communication skills, and a competitive spirit. Addison Group offers a fun learning environment, flexible PTO, healthcare benefits, and opportunities for growth through its Learning & Development department and Onboarding Accelerator/Mentorship program.

Business Analyst II

Company: Black Mountain

Location: Chicago, IL

Posted Jan 24, 2025

Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain, is seeking ambitious, smart, and creative individuals. The company, with over 500 employees worldwide, is the leading provider of software solutions for Private Capital and Fixed Income markets. They need candidates with 2-5 years of experience in writing Business Requirements for Software development or configuration, or experience with Portfolio Testing/Pre and Post Trade Compliance systems. The role involves providing subject matter expertise, attending business requirements gathering sessions, and developing Business Requirement Documents. Allvue offers a fun, fast-paced work environment, cutting-edge technology, and the opportunity to make a significant impact.

Planning and Inventory Manager

Company:

Location: Mundelein, IL

Posted Jan 24, 2025

Software Development Team Lead - Java

Company:

Location: Deerfield, IL

Posted Jan 24, 2025

Uline, a family-owned company, is seeking a Software Development Team Lead with 8+ years of experience in Java, Angular, or JavaScript. The role involves leading a team of 3-5 developers, guiding them in designing and developing complex applications. The position offers comprehensive benefits including health insurance, 401(k) with 6% employer match, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program. Uline provides on-site amenities like a café, fitness center, and walking trails. The company is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees.

Insurance Agent

Company: COUNTRY Financial

Location: DeKalb, IL

Posted Jan 24, 2025

COUNTRY Financial is seeking insurance sales agents dedicated to building customer networks, finding prospects, and ensuring their financial security. The company offers competitive compensation, benefits, and comprehensive training. The ideal agent is proactive, transparent, and customer-focused, with the ability to educate and build trust. While not required, obtaining necessary insurance licenses is essential. COUNTRY Financial is a respected, growing organization committed to customer service and diversity.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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