Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Food Safety and Quality Assurance Technician

Company: Sysco

Location: West Dundee, IL

Posted Jan 24, 2025

Sysco Specialty Meat and/or Seafood Company is seeking a Food Safety & Quality Assurance professional with 1-3 years of meat/seafood industry experience. The role involves monitoring FSQA programs, assisting in employee training, and implementing independent FSQA audit programs. The candidate should have formal training in TQM principles, SPC, HACCP concepts, and FDA/CFIA regulations. They must be able to write reports, handle basic business correspondence, and use various equipment. The position requires frequent interaction with various departments and external personnel. Sysco offers a dynamic work environment with opportunities for growth and professional development.

Veterinarian

Company: Banfield Pet Hospital

Location: Chicago, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is offering a competitive salary range of $102,000 to $170,000 per year, plus production. They are seeking veterinarians with diverse perspectives and skills, promising support, resources, and work-life balance. Benefits include medical, dental, vision insurance, paid time off, 401(k) savings plan, mental health support, and opportunities for growth and leadership roles.

Associate Safety and Security Analyst

Company: CDW

Location: Rosemont, IL

Posted Jan 24, 2025

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Human Resources Generalist

Company: Coca-Cola

Location: West Dundee, IL

Posted Jan 24, 2025

Solutions Analyst III - Payments Technology

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 24, 2025

JPMorgan Chase is seeking a Solutions Analyst III for the Payments Technology group. The role involves bridging the gap between product owners, business, operations, and software developers. Key responsibilities include eliciting and documenting business and data flow requirements, translating them into technical solutions, and conducting in-depth data analysis to provide actionable insights. The ideal candidate should have 3+ years of experience in solutions analysis, data analytics, and stakeholder engagement. They should possess advanced knowledge in translating complex business requirements into technical solutions and have strong technical writing skills. The company offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

Territory Manager - Peoria, IL

Company: US Foods

Location: Peoria, IL

Posted Jan 24, 2025

Sales Representative

Company: Sysco

Location: Joliet, IL

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Oak Lawn, IL

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits including medical, dental, vision insurance, paid time off, 401(k) savings plan, and mental health support. Banfield values work-life balance and offers flexible scheduling, opportunities for growth, and leadership roles. They support diverse perspectives and cultures, and provide resources for continuing education and veterinary student debt relief.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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