Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Paramedic OR Nurse - LPN, LVN or RN.

Company: CSL

Location: Chicago, IL

Posted Jan 24, 2025

Field Sales Consultant

Company: Sunrun

Location: Chicago, IL

Posted Jan 24, 2025

Sr. Architect, Consumer Platforms

Company: PepsiCo

Location: Chicago, IL

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Gurnee, IL

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

General Merchandise, Closing, Fulfillment (T2781)

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Target is offering a Fulfillment Expert position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves a dynamic work environment, where team members help guests get what they want, when they want it, and how they want it. Responsibilities include creating a welcoming experience, engaging with guests, selecting items for order pickup, and ensuring quality and accuracy in order processing. The ideal candidate should be at least 18 years old, have a welcoming attitude, be tech-savvy, and capable of working in a fast-paced environment. Target provides training and competitive benefits.

Sr Solution Consultant-State and Local

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and guiding strategic programs. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and a willingness to travel. Compensation includes a base pay of $133,000 - $206,800 plus equity, variable/incentive compensation, and benefits.

Prisma Cloud Solutions Architect, Majors

Company: Palo Alto Networks

Location: Chicago, IL

Posted Jan 24, 2025

Palo Alto Networks is a cybersecurity company committed to being the partner of choice, protecting the digital way of life. They value innovation, collaboration, and execution, with a focus on disruptive ideas and integrity. The company offers a range of benefits including FLEXBenefits, mental and financial health resources, and personalized learning opportunities. As a Solutions Architect, you'll build relationships with customers, educate them on security trends, and showcase best practices. The role requires a degree in CS or equivalent, 4+ years of technical sales experience, and hands-on experience with IaC and CI/CD tools. The team is part of the Core Palo Alto Networks account team, with a focus on end-to-end customer relationships. Compensation is competitive, with a range of $198,000 - $273,000/YR.

Registered Wealth Management Client Associate

Company: Bank of America

Location: Northbrook, IL

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a client service support role. The position involves supporting multiple Financial Advisors, ensuring operational excellence, and customizing solutions based on clients' needs. Key responsibilities include providing excellent client service, managing client materials, aligning practices with bank policies, and deepening client relationships. The ideal candidate should have advanced industry knowledge, excellent communication skills, and be detail-oriented. Qualifications include FINRA certifications, Microsoft Office proficiency, and Salesforce experience. The role offers a pay range of $26.00 - $40.50 hourly, discretionary incentive eligibility, and benefits.

Software Engineer (Onsite)

Company: RTX

Location: Rockford, IL

Posted Jan 24, 2025

Collins Aerospace in Rockford, IL is seeking an Electronics Test Engineering (ETE) professional. The role involves architecting and developing software for testing electronic hardware, participating in requirements and design of test equipment, and working in a cross-functional, agile team. Qualifications include a STEM degree and 8+ years of experience, or an advanced degree with 5 years of experience. Benefits include medical, dental, vision insurance, 401(k) plan, tuition reimbursement, and more. The role is eligible for the Re-Empower Program, a 14-week initiative to support professionals in rebuilding capabilities and enhancing leadership skills.

Department Manager

Company: H&M

Location: Joliet, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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