Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Production Designer

Company: The AZEK Company

Location: Chicago, IL

Posted Aug 19, 2025

They will follow design direction and create original layouts, adapt feedback into design updates, and prepare final files for delivery working directly with…

Graphic Designer

Company: Oetee

Location: Chicago, IL

Posted Aug 19, 2025

Strong understanding of graphic design principles including layout design, color management, typography, and visual design.

Overnight Unarmed Hotel Security Officer (PT) Site #34

Company: Stark Security Inc

Location: Chicago, IL

Posted Aug 19, 2025

Ensure that guests sign in upon arrival and exit. Make guests aware of rules that must be adhered to. Occasional - reaching, stooping, climbing, balancing,…

Continuous Improvement Engineer

Company: The Marmon Group LLC

Location: Chicago, IL

Posted Aug 19, 2025

You will act as a technical leader and project driver across multiple business units, leveraging your CI expertise to identify improvement opportunities,…

CDL-A Truck Driver - Regional OTR - Home Weekly

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 19, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

CDL-A Truck Driver - Regional OTR - No Touch Freight

Company: G&D Integrated

Location: Chicago, IL

Posted Aug 19, 2025

Company drivers earn up to $105,000 per year. G&D Integrated is now hiring Class A CDL Truck Drivers in the Joliet, IL area for *Regional OTR routes* that get…

Principal, Innovation & Automation

Company: Options Clearing Corporation

Location: Chicago, IL

Posted Aug 19, 2025

Define and implement infrastructure design standards, reference architectures, and roadmaps that align with enterprise strategies. Master’s degree is a plus.

Mid-Market Solutions Engineer

Company: Flock Safety

Location: Chicago, IL

Posted Aug 19, 2025

Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90…

Retail Media Strategy Lead

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 19, 2025

Responsible for paid search (and associated optimizations) across retailers by brand, leveraging analytic tools to maximize Retail Search performance across…

Solutions Architect, ENT US Travel & Hospitality

Company: Amazon Web Services, Inc.

Location: Chicago, IL

Posted Aug 19, 2025

As a part of the role, you will provide exceptional technical design guidance and thought leadership. 2+ years of design, implementation, or consulting in…

RN Case Manager -Hospice

Company: Hospice Acquisition Company, LLC

Location: Oakbrook Terrace, IL

Posted Aug 19, 2025

Must maintain a valid driver’s license and good driving record. Current unencumbered registered nurse in the state of practice or in accordance with the Board…

Roofing Project Coordinator

Company: Barry Roofing, Inc.

Location: Alsip, IL

Posted Aug 19, 2025

Serve as point of contact for property managers, contractors, city officials, and internal teams. Maintain and manage accurate records and data entry including…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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