Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Sr Analyst, Strategic Sourcing

Company: PayPal

Location: Chicago, IL

Posted Aug 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Project Manager, Applied Research & Evaluation (Remote)

Company: Susan G. Komen

Location: Chicago, IL

Posted Aug 19, 2025

PMP or similar project management certification from a reputable source (e.g.: PIMI) is highly encouraged / preferred. Bi-weekly work from home stipend.

Marketing Operations Analyst

Company: Culture Amp

Location: Chicago, IL

Posted Aug 18, 2025

Troubleshoot sync issues, configure API connections, manage field mapping, and collaborate with cross-functional teams to ensure tools work together effectively…

Seasonal Call Center Representative

Company: SURESTAFF LLC

Location: Bolingbrook, IL

Posted Aug 18, 2025

The Seasonal Call Center Representative provides customer-centric assistance via phone calls, email, or live chat interactions.

Temporary Online Program Manager

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 18, 2025

Coordinate and support all technical aspects of live Zoom sessions including scheduling, facilitation, breakout room management, and troubleshooting.

Director of Marketing & Events

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 18, 2025

Experience developing and implementing integrated marketing strategies, including digital, print, and social media components.

Day Porter

Company: Clear Investment Group

Location: Chicago, IL

Posted Aug 18, 2025

Reporting major issues (plumbing leaks, electrical hazards, appliance failures) to the maintenance team. Knowledge of basic tools (screwdriver, pliers, plunger,…

Plan-to-Fulfill Reporting & Analytics Analyst

Company: Mars

Location: Chicago, IL

Posted Aug 18, 2025

Partner with technical teams to align data model objects with appropriate technical objects in SAP. Bachelor's degree in a relevant business function or…

Business Analyst II

Company: Elevance Health

Location: Chicago, IL

Posted Aug 19, 2025

BA/PO/PMO certification is a plus. Works with programming staff to ensure requirements will be incorporated into system design and testing.

Sous Chef

Company: Perry's Steakhouse and Grille

Location: Oak Brook, IL

Posted Aug 18, 2025

Responsible for accurate creation and presentation of all food items served to guests. Manage back of house labor, meeting Perry’s goals and guest requirements.

BUSINESS ANALYST - CHI

Company: Alexander Group

Location: Chicago, IL

Posted Aug 19, 2025

Conduct data analysis including basic statistical analysis. The Business Analyst career track includes promotion to Associate Consultant to Management…

Sr Software Engineer – Frontend (Chicago, IL)

Company: HERE Technologies

Location: Chicago, IL

Posted Aug 19, 2025

Contribute to technical design and architecture discussions. Experience with state management libraries like NgRx or Redux.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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