Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

(USA) Technician, General Facilities Maintenance

Company: Walmart

Location: Rockford, IL

Posted Jan 24, 2025

Walmart is expanding its workforce and seeking a General Facilities Maintenance Technician. The role involves maintaining and repairing facilities, equipment, and assets using various craft skills. The ideal candidate should have vocational or technical certification and relevant experience, or equivalent work experience. Benefits include competitive pay, bonus incentives, full benefits, 401k with company match, and free college through Live Better University. The position is based in Rockford, IL.

Principal, Cash Flow Underwriting Product

Company: TransUnion

Location: Chicago, IL

Posted Jan 24, 2025

TransUnion is seeking a Cash Flow Underwriting Product Manager with over 10 years of experience in product management, preferably in financial products, underwriting, or lending. The role involves defining and executing global strategy for cash flow underwriting products, managing existing products, driving new product development, and collaborating with regional teams. The ideal candidate should have a proven track record of managing products across multiple countries, strong leadership skills, technical acumen in cash flow underwriting, and excellent stakeholder management abilities. The position offers a competitive salary range of $150,100.00 - $225,000.00 annually, along with comprehensive benefits and a flexible work environment.

Agency Producer

Company: Farmers Insurance Agencies

Location: Orland Park, IL

Posted Jan 24, 2025

The text describes a job opportunity for an insurance producer working for a Farmers agency owner. The role involves assisting customers with products and services, networking to develop leads, and conducting sales presentations. Compensation can be a base salary, base salary plus commission, or commission only. The job requires being licensed in the applicable state and passing a background check. The candidate authorizes information sharing with Farmers representatives for potential agency opportunities.

Dietary Aide (Part-time)

Company: Aramark

Location: Elgin, IL

Posted Jan 24, 2025

Project Manager

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Project Manager for large utility scale renewable power generation projects including solar PV, wind, and battery storage. The role involves construction safety, quality assurance, scheduling, contractor scope management, and budget oversight. Key responsibilities include ensuring contract compliance, managing project closeout, and engaging with field supervision and project engineering teams for continuous improvement. The ideal candidate should have a Bachelor's degree in Engineering or Construction Management, PMP Certification, and PE is a plus. Minimum 5 years of relevant work experience, preferably in the power generation field, is required. Strong leadership, communication, and organizational skills are essential. The position offers competitive benefits including medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, and more.

Purchasing Manager -Food Service

Company: Aramark

Location: Chicago, IL

Posted Jan 24, 2025

Aramark Healthcare+ is seeking a Procurement/Purchasing Manager for University of Chicago Medicine in Chicago, IL. The role involves managing purchasing, receipt, accounts payable, and invoicing. The manager will also ensure compliance with food safety, sanitation, and workplace safety standards. They will work with the Director and Food Production Manager to determine inventory levels and monitor financial reports. The ideal candidate has 3-5 years of experience in purchasing/receiving/procurement, preferably in the healthcare field, and strong communication, management, and leadership skills.

Cook

Company: Sodexo

Location: Mount Vernon, IL

Posted Jan 24, 2025

Sodexo is seeking a part-time Cook for varying shifts at SSM HEALTH ST. MARY'S HOSPITAL - CENTRALIA. The role involves preparing and creating nutritious dishes, ensuring customer service, and reducing food waste. Successful candidates should be team-oriented, adaptable, reliable, and promote a healthy/safe working environment. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected.

4am Inbound (Stocking) (T1951)

Company: Target

Location: Decatur, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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