Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Senior Account Executive, Creator Marketing

Company: Zeno Group

Location: Chicago, IL

Posted Jan 24, 2025

Zeno Group is seeking a Senior Account Executive (SAE) Creator for their Digital team in Chicago. The role involves strategy and execution, influencer identification, relationship management, paid amplification, and reporting for key accounts. The ideal candidate should have experience in influencer strategy creation, be familiar with the influencer landscape, and be comfortable with client-facing responsibilities. The SAE Creator will drive client programming from start to finish, manage junior staff, and measure success using analytical tools and industry benchmarks. The candidate should have a deep roster of experience with influencers across segments and social channels, be an expert in FTC and disclosure guidelines, and have experience in content creation and client counsel. Qualifications include 35 years of experience in a client-facing influencer role, a bachelor's degree in journalism, PR, marketing, or a related field, and experience with influencer engagement across paid and earned different tiers, segments, and channels, especially Instagram, TikTok, and YouTube.

Pharmacy Intern - Grad

Company: CVS Health

Location: Minooka, IL

Posted Jan 24, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Director, Utility-Scale Development

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Director of Utility-Scale Development. The role involves managing a portfolio of Solar, Wind, and Energy Storage projects, setting development strategies, and leading a team of developers. The ideal candidate should have a STEM or business degree, at least 8 years of experience in renewable energy infrastructure, and strong project management skills. The position offers a competitive salary range of $159,000 - $238,000 and comprehensive benefits. RWE Clean Energy, a leading US renewables company, is committed to expanding its green portfolio and increasing its operating asset base in the U.S.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2035)

Company: Target

Location: Tinley Park, IL

Posted Jan 24, 2025

Target offers an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The pay range is $16.75 - $25.15 per hour. Regular attendance is necessary, with a requirement to work at least one shift every 4 weeks. The role involves advocating for guest experience, providing excellent service, and engaging with guests. No two days are the same, with responsibilities including greeting guests, solving concerns, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment.

Account Executive, Creator Marketing

Company: Zeno Group

Location: Chicago, IL

Posted Jan 24, 2025

Zeno Chicago is seeking an experienced creator marketing specialist for their digital team. The ideal candidate should have a strong background in both paid and earned influencer engagement across various creator segments. They will be responsible for creator identification, evaluation, and outreach, as well as managing relationships, contract negotiations, and content reviews. The role involves working with household name brands in a fast-paced environment, requiring excellent time management skills and the ability to handle multiple projects simultaneously. The candidate should be detail-oriented, creative, and a good communicator. Qualifications include 24 years of experience in digital, social, or influencer roles, a bachelor's degree, proficiency in Microsoft Office, and experience in measurement efforts for social, digital, or influencer programs.

Implementations - Analyst

Company: CVS Health

Location: Northbrook, IL

Posted Jan 24, 2025

Business Center Assistant Manager

Company: PNC

Location: Rockford, IL

Posted Jan 24, 2025

Principal Product Owner

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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