Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Ottawa, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger, which includes bagging groceries, maintaining a clean store environment, assisting customers, and performing basic shelf conditioning. The role requires strong customer service skills, effective communication, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Grocery Clerk

Company: Kroger

Location: Evergreen Park, IL

Posted Jan 24, 2025

Grocery Clerk

Company: Kroger

Location: Gurnee, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Retail Loss Prevention Customer Service Associate I

Company: The TJX Companies, Inc.

Location: Schaumburg, IL

Posted Jan 24, 2025

HomeGoods is seeking a new team member for their Schaumburg, IL store. The role involves contributing to the growth of one's career, supporting a positive customer experience, and maintaining a strong partnership with store teams and Loss Prevention. The environment is dynamic yet encouraging, offering opportunities for growth and development. Key responsibilities include engaging customers, providing excellent service, deterring theft, and maintaining a safe environment. The company values excellent communication skills, good judgment, and the ability to work effectively with peers and supervisors. Benefits include an associate discount, EAP, smoking cessation, bereavement, 401(k) contributions, and more. The starting pay range is $14.00 to $16.75 per hour, with potential for a 401(k) match, medical/dental/vision, and other benefits based on service or hours requirements.

Cashier

Company: Kroger

Location: Wheaton, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Cashier/Checker role at Mariano's, a grocery store chain in the Chicago Metro area. Key duties include providing excellent customer service, processing transactions efficiently, understanding and adhering to company policies, maintaining a clean and safe environment, and ensuring compliance with food safety regulations. The role requires strong communication skills, basic math knowledge, and the ability to handle stressful situations. Previous customer service or Bagger/Courtesy Clerk experience is desired but not mandatory. Mariano's, part of the Kroger family, values its employees and offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for career growth.

Bakery/Deli Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at Mariano's, a Kroger company. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The ideal candidate should have customer service skills, stress management abilities, and effective communication. Previous bakery or retail experience is beneficial. Mariano's emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Champaign, IL

Posted Jan 24, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. The job involves administering timely lawn applications, diagnosing and correcting customer problems, and recommending products to grow the customer base. TruGreen offers competitive wages, health insurance, training, and development opportunities. The role is outdoors, with no two days being the same. The company values its employees, providing a supportive team environment and commitment to diversity and inclusion.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Downers Grove, IL

Posted Jan 24, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Decatur, IL

Posted Jan 24, 2025

Cashier

Company: Kroger

Location: Palatine, IL

Posted Jan 24, 2025

Managing Consultant, Services - Emerging Verticals Business Development (open to Remote US)

Company: Mastercard

Location: Chicago, IL

Posted Jan 24, 2025

Mastercard is seeking a Managing Consultant for its Services Business Development team to drive growth in value-added services within Emerging Verticals. The ideal candidate should have an undergraduate degree, preferably an MBA, and a proven track record in sales, managing a pipeline, and influencing stakeholders. They must possess excellent narrative development, storytelling, and presentation skills, along with strong analytical abilities and creativity. The role involves delivering against sales targets, managing client relationships, and driving innovation in Services. Mastercard offers competitive compensation and benefits, including health insurance, flexible spending accounts, paid leaves, 401k matching, and more.

Grocery Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages