Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Partner Investment Specialist

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Diesel Fleet Technician I

Company: Sysco

Location: Park Ridge, IL

Posted Jan 24, 2025

Sysco Chicago, Inc. is seeking a Fleet Technician Apprentice to assist Fleet Technicians II and III in maintaining safe, reliable, and cost-efficient vehicles. The role involves learning to perform preventive maintenance inspections and repairs, diagnosing malfunctions, and performing quality repairs under guidance. The ideal candidate should have medium/heavy duty truck technical training, basic knowledge of vehicle systems, and computer skills. No experience is required, but a valid driver's license (CDL preferred) is necessary. The job involves regular physical activities, non-traditional hours, and occasional travel.

Product Manager- Microsoft, Azure

Company: CDW

Location: Chicago, IL

Posted Jan 24, 2025

Sales Representative

Company: Sysco

Location: Chicago, IL

Posted Jan 24, 2025

Merchandise Supervisor Retail Key Carrier Full Time Now Hiring

Company: The TJX Companies, Inc.

Location: Hickory Hills, IL

Posted Jan 24, 2025

TJ Maxx Store 0337 in Countryside, IL is seeking a flexible, team-oriented Key Carrier. This role involves alternating between Coordinator and leadership duties, maintaining store operations, and ensuring a positive customer experience. The ideal candidate should have retail experience, strong communication skills, and the ability to multi-task. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $16.00 to $16.50 per hour.

Machine Operator

Company: Sysco

Location: West Dundee, IL

Posted Jan 24, 2025

Sysco, the global leader in foodservice distribution, is seeking a full-time employee for its Illinois division. The role involves managing or performing work associated with converting raw materials into finished goods, including general production manufacturing work, assembling components, process manufacturing, setting up and operating machine tools, and packaging. Responsibilities include operating a wide variety of machines, matching tickets with products, performing quality checks, and meeting yield, volume, and quality standards. Benefits and opportunities for growth are offered.

Registered Nurse (RN)

Company: DaVita

Location: Evanston, IL

Posted Jan 24, 2025

Sr Relationship Manager II - Client Onboarding Operations

Company: Merrill

Location: Chicago, IL

Posted Jan 24, 2025

Bank of America is seeking a Sr Relationship Mgr II for onboarding and strategic account management of Institutional clients across Fixed Income and Equity products. The role involves providing client relationship management services, documenting LOB processes, and analyzing opportunities to drive operational excellence and efficiency. The candidate should have 2-3 years of onboarding experience, working knowledge of AML/KYC and Regulatory requirements, and strong written and verbal communication skills. The position offers a competitive salary range of $89,500.00 - $225,000.00 annualized, along with benefits and opportunities for growth.

Slotting Coordinator

Company: Sysco

Location: Arlington Heights, IL

Posted Jan 24, 2025

Sysco, the global leader in foodservice distribution, is seeking a Warehouse Slotter for their facility in Arlington Heights, IL. The role involves ensuring proper warehouse slotting of all items to improve selection productivity, replenishment efficiency, and safety. Responsibilities include identifying and assigning locations to inbound pallets, slotting items based on cube movement, weight, and physical characteristics, and coordinating with day shift supervisors to move product. The ideal candidate should have 1-2 years of previous warehousing experience, excellent communication and problem-solving skills, and the ability to lift 100 lbs. The position offers opportunities for growth and professional development within a dynamic organization.

Sales Account Manager

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a Full-Time Account Manager for local routes in Countryside, Downers Grove, Westmont, Western Springs, Alsip and surrounding communities. The role involves maintaining customer relationships, increasing business through product sales, and executing sales plans. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement. The salary ranges from $51,750-64,687 plus monthly sales incentive.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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