Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Grocery Clerk

Company: Kroger

Location: Deerfield, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk at Mariano's, a Kroger company. Key duties include assisting customers in discovering new products, maintaining a clean and safe environment, ensuring product freshness, and promoting a positive customer experience. The role involves stocking shelves, managing inventory, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math abilities. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

FLORAL/CLERK

Company: Kroger

Location: Lake Zurich, IL

Posted Jan 24, 2025

Pharmacy Intern

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Grocery Clerk

Company: Kroger

Location: Marion, IL

Posted Jan 24, 2025

PRODUCE/LEAD CLERK

Company: Kroger

Location: North Riverside, IL

Posted Jan 24, 2025

FLORAL/CLERK

Company: Kroger

Location: Oak Lawn, IL

Posted Jan 24, 2025

The job description involves assisting in the design and merchandising of floral items, providing excellent customer service, and maintaining a clean, organized workspace. Responsibilities include greeting customers, creating floral arrangements, packaging orders, maintaining records, and adhering to company policies. The role requires strong communication skills, multi-tasking abilities, and teamwork in a fast-paced environment. Past retail experience and knowledge of employment laws are desired. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Bakery/Deli Clerk

Company: Kroger

Location: Mount Vernon, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PRODUCE/LEAD CLERK

Company: Kroger

Location: Crystal Lake, IL

Posted Jan 24, 2025

PHARMACY/TECHNICIAN

Company: Kroger

Location: Oak Lawn, IL

Posted Jan 24, 2025

The job description involves providing exceptional customer service, treating customers and employees fairly, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health initiatives, assisting pharmacists, providing stellar customer experiences, and maintaining clean workstations. Qualifications include a high school diploma, age of 18, and ability to handle confidential information. The company, Mariano's, is part of the Kroger family, offering comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Marion, IL

Posted Jan 24, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Previous retail experience is preferred but not required. Benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Grocery Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

The job description outlines responsibilities for a Grocery Clerk at Food 4 Less, a Kroger company. Key duties include creating a positive customer experience, maintaining a clean and safe environment, assisting in sales and profit goals, and ensuring product freshness. The role involves customer service, product knowledge, and adherence to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Previous retail experience is desired. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

Related Pages