Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Retail Sales Associate - Downtown Park Ridge

Company: Gap Inc.

Location: Park Ridge, IL

Posted Jan 24, 2025

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves providing excellent customer service, educating customers about products, and promoting brand loyalty. The company values inclusivity, collaboration, and personal/professional growth. Benefits include a merchandise discount, competitive Paid Time Off, volunteer time, extensive 401(k) plan, and health insurance. Athleta is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Substation Designer

Company: Leidos

Location: Chicago, IL

Posted Jan 24, 2025

Leidos Engineering is seeking a skilled Substation Designer for a remote or office-based role in Houston, Portland, Chicago, or Framingham. The role involves creating design drawing packages for electric power substations, ensuring high-quality and safety standards. The ideal candidate will have a Bachelor's or Associate's degree in a related field, 3+ years of direct substation design experience, and proficiency in CAD software. They should also have strong analytical skills, attention to detail, and the ability to work in a team environment. Leidos offers opportunities for career growth and is recognized as an industry leader in Power Delivery Services.

Energy Sales Retail Associate

Company: Sunrun

Location: Peoria, IL

Posted Jan 24, 2025

Veterinary Assistant - 000425

Company: Banfield Pet Hospital

Location: Tinley Park, IL

Posted Jan 24, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Occupancy Specialist II (Jackson Park Terrace)

Company: WinnCompanies

Location: Chicago, IL

Posted Jan 24, 2025

WinnCompanies is seeking a detail-oriented Occupancy Specialist II for their Jackson Park Terrace property in Chicago, IL. The role involves assisting with tenant recertifications, processing forms, conducting interviews, and ensuring compliance with regulatory agencies. The position offers a pay range of $2163 to $2404 per hour based on experience and a full-time schedule. Requirements include a high school diploma, relevant work experience, computer skills, and excellent communication abilities. Preferred qualifications include a degree, Tax Credit Specialist Certification, and SHCM certification. Benefits include generous time off, 401k options, comprehensive medical plans, and tuition reimbursement. WinnCompanies is a nationally recognized leader in apartment community management and development, offering a job that is rewarding, challenging, and conducive to professional growth.

Expert Technical Architect (Network Services)

Company: Discover

Location: Riverwoods, IL

Posted Jan 24, 2025

Discover is offering a job opportunity for a Technical Architect with 10+ years of experience in software development or related fields. The role involves establishing and realizing strategies for comprehensive network architectures, designing and managing implementation of best practices, compliance standards, and security controls for enterprise-wide networking services. The successful candidate will collaborate with technology chief architects, engineers, and architects to synchronize strategies and deliver enterprise solutions for hybrid/multi-cloud and on-premise scenarios. The position requires a deep understanding within a given technology area, leadership in technical strategy for the enterprise, and excellent communication and collaboration skills. The base pay ranges between $175,500.00 to $242,300.00, with additional incentives possible. Discover is committed to a diverse and inclusive workplace.

Fusion Sales Athlete (Seasonal)

Company: Sunrun

Location: Chicago, IL

Posted Jan 24, 2025

Chief Engineer Local 1 (Patrick Sullivan Apartments)

Company: WinnCompanies

Location: Chicago, IL

Posted Jan 24, 2025

WinnCompanies is seeking a Chief Engineer for Patrick Sullivan Apartments, a 479-unit public housing and senior community in Chicago, IL. The role involves overseeing maintenance and repair of mechanical equipment, planning and directing projects, ensuring safety regulations compliance, and managing resources. The work schedule is Monday through Friday, 8:00 AM to 5:00 PM, with on-call activity every three weeks. The pay rate is $33.41 per hour. Responsibilities include maintaining mechanical equipment, allocating resources, conducting inspections, and assisting in budget development. Requirements include vocational training, 3-5 years of related experience, and strong communication skills. Preferred qualifications include a Bachelor's degree, previous experience as a Maintenance Technician, and basic plumbing and electric repair knowledge.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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