Excellent Customer Service Skills Jobs in Chicago, IL

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Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Shift Lead

Company: Walgreens

Location: Bolingbrook, IL

Posted Jan 24, 2025

Customer Service Associate

Company: Walgreens

Location: West Dundee, IL

Posted Jan 24, 2025

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule. Preferred qualifications include retail experience and prior work with Walgreens.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Hoffman Estates, IL

Posted Jan 24, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and complete necessary training and certifications.

Driver Merchandiser

Company: Coca-Cola

Location: Quincy, IL

Posted Jan 24, 2025

Diesel Fleet Technician III

Company: Sysco

Location: Park Ridge, IL

Posted Jan 24, 2025

Drive with Lyft - Signing up is Easy

Company: Lyft

Location: Rock Island, IL

Posted Jan 24, 2025

Territory Manager - Rockford, IL

Company: US Foods

Location: Rockford, IL

Posted Jan 24, 2025

US Foods is seeking a Territory Manager with sales experience, preferably in the foodservice industry. The role involves developing and managing customer relationships, selling food and non-food items, and achieving sales and profitability goals. Key responsibilities include fostering customer relationships, managing deliveries, communicating and collecting accounts receivable, and leveraging resources for top penetration opportunities and new accounts. The position requires excellent communication skills, problem-solving abilities, and a team-up mentality. Proficiency in Microsoft Office and CRM tools is preferred. The role involves frequent travel and field work, requiring physical activities such as standing, walking, driving, and lifting up to 75 lbs occasionally.

Pharmacy Technician

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Inventory Specialist

Company: Walgreens

Location: Romeoville, IL

Posted Jan 24, 2025

The role involves executing, monitoring, and training inventory best practices for the entire store, including both front end and pharmacy. Key responsibilities include supporting pharmacy inventory management activities, championing On-Shelf Availability, and ensuring accuracy of planograms. The individual is also responsible for reviewing and coordinating the proper use of reports and system applications, and executing front end and pharmacy asset protection techniques. Customer experience is a focus, with the role requiring engagement with customers, resolving issues, and modeling customer service best practices. Operations involve executing and coaching team members on warehouse and vendor inventory management processes, and completing pricing activities. The role also includes maintaining accurate inventory counts, ensuring inventory compliance with state and local laws, and assisting in the maintenance of inventory records. Basic qualifications include one year of prior retail work experience with knowledge, fluency in English, and a willingness to work flexible hours.

CDL Class A Driver

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is currently hiring for full-time positions with early morning start times. The job offers competitive benefits including union membership, medical, dental, vision, retirement plan, vacation, holiday, and sick pay. The role involves safe operation of company equipment and timely, courteous delivery of products to customers. Responsibilities include safely operating commercial motor vehicles, using powered industrial trucks and material handling equipment, maneuvering in congested areas, unloading and delivering products, providing excellent customer service, completing paperwork, collecting company assets, and conducting equipment inspections.

Behavior Based Safety Lead

Company: Coca-Cola

Location: Crestwood, IL

Posted Jan 24, 2025

Reyes Coca-Cola Bottling is seeking a full-time Behavior Based Safety Lead. The role involves promoting safety and environmental programs, coaching and training team members, and managing safety initiatives. Responsibilities include facilitating safety meetings, creating training plans, and participating in investigations. Benefits include medical, dental, vision, 401K match, PTO, and education reimbursement.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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