Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Customer Service Associate

Company: Walgreens

Location: Villa Park, IL

Posted Jan 24, 2025

Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The text describes a job role focused on delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Customer Service Associate

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The text describes a job role focused on delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Shift Lead

Company: Walgreens

Location: Woodstock, IL

Posted Jan 24, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and complying with all company policies. The role requires leadership experience, fluency in English, and knowledge of store systems. Preferred qualifications include experience with store inventory control.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: West Dundee, IL

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Peoria, IL

Posted Jan 24, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: North Riverside, IL

Posted Jan 24, 2025

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Rock Island, IL

Posted Jan 24, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Tax Manager, Property Tax Payments

Company: Walgreens

Location: Deerfield, IL

Posted Jan 24, 2025

The job involves leading a remote payments team responsible for processing daily property tax payments and handling month-end accounting activities. Key responsibilities include reviewing and approving tax payments, responding to internal payment queries, providing analysis on payment issues, and communicating with landlords and stakeholders. The role also encompasses managing tax processes, implementing tax savings strategies, developing staff, supporting audit functions, and collaborating on tax and accounting issues. The ideal candidate should have a Bachelor's degree and at least 2 years of experience in public accounting, corporate tax, or accounting, with strong skills in Microsoft Office applications and leadership experience.

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Chicago, IL

Posted Jan 24, 2025

The job involves providing pharmacy consulting services with empathy to patients, offering preventive and clinical healthcare services, and ensuring proper compounding, dispensation, review, and verification of prescribed medications. The role also includes supporting efficient pharmacy workflow, optimizing financials and inventory management, and enhancing patient experience. Key responsibilities include engaging patients, resolving issues, modeling customer service best practices, and participating in community outreach activities. The pharmacist is expected to counsel patients, perform pharmacist tasks, maintain current knowledge of pharmacy systems, ensure accurate processing of insurance claims, and perform clinical and wellness services.

Shift Lead

Company: Walgreens

Location: Bolingbrook, IL

Posted Jan 24, 2025

The job involves managing store operations, including opening and closing the store, handling cash, managing inventory, and ensuring a positive customer experience. Responsibilities also include coaching team members, maintaining store cleanliness, and assisting with pharmacy tasks. The role requires leadership experience, fluency in English, and knowledge of store systems. The position offers a salary range of $17 - $19 per hour.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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