Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Hospitality Workers @ Illinois State University

Company: Sodexo

Location: Bloomington, IL

Posted Jan 23, 2025

Sodexo Live!, currently hiring for Illinois State University, is seeking outgoing team players for roles such as Prep Cooks, Grill Cooks, and Concession Workers. The job offers a wage of $14 per hour. Sodexo Live! is known for crafting exceptional events at prestigious venues worldwide, providing an opportunity to be part of something greater. The company is an equal opportunity employer.

Veterinarian

Company: Banfield Pet Hospital

Location: Oak Lawn, IL

Posted Jan 23, 2025

Independent Optometrist - Walmart

Company: Walmart

Location: Rock Island, IL

Posted Jan 23, 2025

The text describes a job opportunity for an Independent Optometrist leasing space inside Walmart stores. The role involves leading patient care in eye and vision care, general health, and well-being. The optometrist has autonomy over their practice hours, patient schedule, and fee schedule, retaining 100% of exam/professional fees. They can opt into equipment/instrumentation and administrative support services. Minimum qualifications include a Doctor of Optometry (OD) or Ophthalmologist (MD or DO) license, valid state license, and insurance certificates. The job is not an employment position with Walmart Inc.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0868)

Company: Target

Location: Crestwood, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The position involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The role is dynamic, involving tasks like scanning, bagging, and maintaining a clean work area. Target values teamwork, communication, and a positive attitude. No two days are the same, with responsibilities ranging from assisting guests to managing returns and utilizing technology.

Risk Adjustment Program Manager

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

CVS Health is seeking a Program Manager for their Risk Adjustment Retrospective Program, covering ACA, Medicare, MMP, and DSNP lines of business. The role involves provider/vendor/network outreach, production management, and reporting. The ideal candidate should have 5-7 years of work experience, strong analytical skills, and the ability to work in a fast-paced environment. Preferred qualifications include risk adjustment program experience within Medicare and a Bachelor's Degree. The pay range is $54,300.00 - $145,860.00, with additional benefits such as medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Retail Sales Associate - Northridge Center

Company: Gap Inc.

Location: Rock Island, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, values a fun, fast-paced work environment and community. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Benefits include a merchandise discount, competitive PTO, volunteer time, extensive 401(k), health insurance, and a commitment to diversity and inclusion.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0928)

Company: Target

Location: Niles, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $17.00 USD. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The job requires strong communication skills, a welcoming attitude, and the ability to handle multiple tasks in a fast-paced environment. Target values teamwork, guest satisfaction, and continuous learning.

Staff Engineer - Android

Company: CVS Health

Location: Buffalo Grove, IL

Posted Jan 23, 2025

CVS Health is seeking a Staff Engineer - Android to work on the customer-facing Flagship CVS app. The role involves advancing architecture and mobile product, partnering with cross-functional teams, and mentoring team members. The ideal candidate should have 7+ years of software development experience, with at least 7+ years in designing/developing Android mobile applications. They should be a subject matter expert in software engineering best practices and the Health and e-Commerce domain. Responsibilities include developing Android code, improving CI/CD infrastructure, collaborating on solutions to reduce cost and time to market, and providing technical guidance to fellow engineers.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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