Excellent Customer Service Skills Jobs in Chicago, IL

77,360 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Chicago, IL area.

Futures Clearing - Operations

Company: Mizuho

Location: Chicago, IL

Posted Jan 23, 2025

Mizuho Financial Group is seeking a Director for its Futures Division. The role involves managing clients and executing brokers' cleared trades, ensuring trades are cleared, allocated, and booked correctly. The Director will liaise with exchanges, master back-office systems, and assist in managing projects to automate and streamline clearing processes. Qualifications include 5-8 years of relevant experience, knowledge of GMI, LISA, and DUCO, and a firm understanding of futures and options trade life cycle. The ideal candidate should have strong management skills, proficiency in Excel, Word, and Outlook, and excellent communication skills. The expected base salary ranges from $145,000 to $175,000.

Veterinary Assistant

Company: Banfield Pet Hospital

Location: Downers Grove, IL

Posted Jan 23, 2025

Machine Learning Engineer II

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Specialty Sales (Style, Tech, Beauty) (T1888)

Company: Target

Location: Rosemont, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Product Team Director

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is recruiting for a Product Team Director position based in Davenport, IA. The role involves defining and executing strategy for the product portfolio, managing the business to meet or exceed annual plans, and overseeing a matrix organizational structure. The expected annual salary range is $120075.03 - $176110.04, with eligibility for a variable incentive program. Key responsibilities include driving the product portfolio lifecycle, contributing to internal business strategy, aligning technology investments with product needs, and maximizing profit and cash conversion. Required qualifications include a Bachelor's degree, 10+ years in a manufacturing environment, 4+ years in Operations Management, and U.S. work authorization.

Salesforce Support Software Engineer

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Grainger, a leading industrial distributor, is seeking a Software Engineer to join their team. The role involves the full systems life cycle, from designing to supporting application software and systems. The engineer will collaborate with various teams, provide business analysis, and ensure continuous improvement. Key responsibilities include end user support, troubleshooting, and implementing third-party integrations. The ideal candidate should have process-driven analysis skills, facilitation skills, and experience with Agile/Lean methodology. Grainger offers comprehensive benefits, including health insurance, 401(k) contributions, and tuition reimbursement.

Specialty Sales (Style, Tech, Beauty) (T1951)

Company: Target

Location: Decatur, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.50 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Cashier

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3349)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is hiring for a Small Format Team Member role. The position involves providing exceptional guest service, managing store operations, and ensuring product availability. Responsibilities include greeting guests, assisting with purchases, maintaining store presentation, and executing inventory tasks. The role requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities like lifting and climbing. Target offers comprehensive benefits and opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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