Excellent Customer Service Skills Jobs in Multiple Locations

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Looking for Excellent Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Multiple Locations area.

Information Technology Specialist (APPSW) - ADL (Open to both U.S. Citizens and Federal Employees)

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 07, 2024

The job posting is for a Senior IT Specialist role, requiring collaboration with program offices on technical tasks such as designing, developing, testing, and implementing systems. Responsibilities include analyzing IT requirements, researching technologies, conducting studies, managing software projects, and minor contract management. The role demands specialized experience, with Grade 13 requiring experience in planning and managing IT projects, and Grade 14 needing additional experience in evaluating business needs and leading IT projects. KSAs include technical competence, IT program management, attention to detail, customer service, oral communication, and problem-solving. The position is eligible for occasional telework and may involve travel, with a government-issued travel card required. It's part of the FHWA's Alternative Duty Location (ADL) Program, allowing application in any approved ADL location. No education requirement exists, and a comprehensive benefits package is offered.

Contract Specialist

Company: Department of Justice - Federal Bureau of Investigation

Location: Multiple Locations

Posted Dec 07, 2024

The Federal Bureau of Investigation (FBI) employs contract specialists who plan, award, and administer various contracts for supplies, services, construction, and research. They play a crucial role in supporting the FBI's mission. To join, applicants must meet specific requirements, including U.S. citizenship, educational qualifications, and specialized experience. GS-11 requires one year of specialized experience, GS-12 needs additional experience, and GS-13 demands further specialized experience along with mandatory training. Desired skills include current DAWIA or FAC-C Certification and holding a Contracting Officer Warrant.

Store Woker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

This job announcement details the role of a Store Worker in a commissary store department, including duties such as receiving, handling, and maintaining stock. The position requires U.S. citizenship, meeting age and registration requirements, and passing a background check. Qualifying experience includes ensuring proper care of items, locating items for customers, and operating computer systems. Physical requirements involve continuous walking, standing, bending, and lifting up to 50 pounds. The job is non-exempt, subject to overtime, and offers a comprehensive benefits package as part of the U.S. federal government.

Biological Science Technician (Plants)

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job opening for the Invasive Plant Management Teams in the Resource Stewardship Directorate, Interior Region 1 North Atlantic Appalachian Regional Office. This is a temporary seasonal position, not exceeding 1039 hours of work in a service year. The position is open to the first 75 applicants or until 12/13/2024. Qualifications include specialized experience in botanical, coastal, marine or fish ecology research, or a Bachelor's degree in related scientific fields. A uniform allowance is provided, and travel overnight up to 15 nights per month is required. The job involves field research, vegetation and vertebrate inventory, and pesticide application certification.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

Electrical Engineer

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a Direct Hire Authority (DHA) solicitation for the Walla Walla District US Army Corps of Engineers. The position requires a Bachelor's degree in engineering or higher, with a focus on industrial power and control engineering analysis and design. State registration as a Professional Engineer is mandatory. The role involves 15% TDY or business travel, and qualifications include experience in engineering, a thorough knowledge of physical and mathematical sciences, and understanding of engineering sciences and techniques. Additional requirements include pre-employment financial disclosure, a valid state driver's license, and a one-year probationary period.

IT Cybersecurity Specialist ( System Administration)-Direct Hire

Company: Department of Justice - Office of the Inspector General

Location: Multiple Locations

Posted Dec 07, 2024

The Office of the Inspector General in the Department of Justice is highly regarded as one of the best places to work and a premier inspector general office in the federal government. They are seeking a motivated professional with customer service experience to support their mission of promoting integrity, efficiency, and accountability. The position requires U.S. citizenship, security clearance, Selective Service registration (if applicable), drug screening, and meeting all qualification requirements. Direct hire authority is used for this position, with specialized experience required for GS-13 and GS-14 levels. No education substitution is permitted for this job.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. The role involves ensuring proper care of grocery items, locating items for customers, rotating stock, operating a computer system, and arranging stock on shelves. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential exposure to hazards. Retired military service members cannot apply within 180 days of retirement.

Store Worker

Company: Department of Defense - Defense Commissary Agency

Location: Multiple Locations

Posted Dec 07, 2024

Store Workers in commissary store departments perform various duties including receiving, handling, marking, preparing, displaying, and maintaining resale items. They may work in grocery, produce, or warehouse departments. The job requires U.S. citizenship, meeting age requirements, and passing a background check. Physical requirements include continuous walking, standing, bending, stooping, stretching, and reaching, with occasional lifting of up to 50 pounds. Overtime is occasional, and the position is non-exempt under the Fair Labor Standards Act. The work environment may involve temperature changes and potential hazards like cuts or burns.

Regional Economist, CG-0110-13/14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Multiple Locations

Posted Dec 07, 2024

The text describes a job position in the Division of Insurance and Research of the Federal Deposit Insurance Corporation. The role involves supporting projects aimed at enhancing the Corporation's programs for identifying, monitoring, and addressing risks to deposit insurance funds. The position requires U.S. citizenship, completion of a minimum background investigation, and specific qualifications including a degree in economics or equivalent experience. The role involves analyzing financial services, markets, and economic developments, and designing financial and data analysis models. The job also includes a probationary period and a pay cap. Benefits for the role include a comprehensive federal benefits package and additional benefits offered by the FDIC.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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