Excellent Customer Service Skills Jobs in Multiple Locations

Positions 1,161,330 Updated daily

Looking for Excellent Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Multiple Locations area.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

IBM CIC offers career growth, training, and a supportive culture with opportunities to work on innovative AI projects. The role emphasizes collaboration, skill development, and impactful solutions for clients, while highlighting benefits like flexible working and professional certifications.

Business Transformation Consultant - Data Platform

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

IBM Consulting offers roles in data governance and client collaboration, emphasizing innovation and career growth with opportunities to drive impactful solutions through hybrid cloud and AI initiatives.

Application Developer-DevOps

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients, DevOps practices, and professional growth opportunities. It outlines responsibilities like designing cloud applications, working with cross-functional teams, and contributing to infrastructure automation. Required skills include problem-solving, teamwork, and adaptability in a fast-paced environment.

Sr. Product Manager - HashiCorp Boundary

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

The text highlights IBM's innovative AI-powered cloud-native solutions and HashiCorp's Boundary product, emphasizing its growth and adoption. It describes a product management role focused on strategy, customer insights, and cross-functional collaboration for enterprise security solutions.

Application Developer-Open Source

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

IBM Consulting offers opportunities to work on hybrid cloud and AI projects with global clients, emphasizing innovation, technical expertise, and career growth through collaborative environments and advanced technologies.

Software Engineer - Java & Web

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

IBM CIC offers career growth opportunities, innovative projects, and a supportive work environment with benefits like training programs, flexible working, and industry certifications. The role emphasizes technical expertise in Java and web technologies while promoting collaboration and professional development.

Application Consultant-Azure Cloud

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

The role involves designing Azure cloud solutions for telecom clients, collaborating with cross-functional teams, and mentoring junior members. Required skills include Azure expertise and telecommunications knowledge.

SAP D&S Deployment Lead

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

This text promotes an SAP Defense & Security Lead Consultant role at IBM Consulting, emphasizing collaboration with leading companies, innovative solutions, and career growth opportunities. It highlights technical expertise requirements and the benefits of working with IBM's tools and strategic partners to drive meaningful change in defense and security sectors.

Technology Lifecycle Support - Brand Technical Sales SME - MVS Software

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

The text describes a sales role at IBM focusing on driving software adoption, building client relationships, and delivering innovative solutions. It emphasizes collaboration, growth opportunities, and the impact of IBM's technology on businesses, highlighting a positive work environment and career development prospects.

Senior Solutions Architect

Company: IBM

Location: Multiple Cities

Posted Dec 25, 2025

This text promotes IBM Consulting's career opportunities, emphasizing long-term client relationships, innovative solutions, and professional growth. It outlines the role of a Solution Architect, required expertise, and the company's focus on delivering impactful results through collaboration and technical excellence.

Senior Consultant – Digital Engineering

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

This job description highlights a Senior Digital Engineer role focused on collaborating with clients to drive digital transformation, leading workshops, and creating business process models. The position emphasizes innovation, mentorship, and delivering real business improvements through technology solutions.

Software Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)

Company: IBM

Location: Multiple Cities

Posted Dec 24, 2025

The text describes a Software Sales Specialist role at IBM, emphasizing collaboration, innovation, and career growth opportunities. It highlights global work experiences, client engagement, and the impact of solutions on business outcomes, presenting a professional and forward-looking perspective.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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