Excellent Customer Service Skills Jobs in Multiple Locations

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Looking for Excellent Customer Service Skills jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Multiple Locations area.

PREVENTION SPECIALIST

Company: Department of the Air Force - Department of the Air Force - Agency Wide

Location: Multiple Locations

Posted Sep 27, 2024

The position is to serve as Prevention Specialist at an Air or Space Force installation. Click on Learn more about this agency button for additional information.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Medical Support Assistant performs duties related to scheduling appointments and indexing health information. Positions are available in various clinical areas and locations.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Advanced Medical Support Assistant provides specialized administrative patient support in an interdisciplinary care delivery model.

Optometrist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Optometrist will provide direct patient care to our unique Veteran population. Learn more about this agency.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Medical Support Assistant MSA coordinates administrative and team support in a wide variety of basic administrative functions.

Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Medical Support Assistant performs duties related to health and administrative information, scheduling appointments, and interpreting provider orders. Clinical areas and locations vary.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Samuel S Stratton VA Medical Center in Albany is hiring Advanced Medical Support Assistants. The announcement is open and may be extended or closed as needed.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Advanced Medical Support Assistant AMSA has vacancies in multiple locations at various specialty clinics. AMSAs provide specialized and expert administrative patient support in an interdisciplinary coordinated care delivery model.

SECURITY SPECIALIST

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 27, 2024

The primary purpose of this position is to receive formal and on-the-job training in the Security Administration Career Field.

Advanced Medical Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 27, 2024

The Advanced Medical Support Assistant AMSA has vacancies in various locations and specialty clinics. AMSAs provide specialized and expert administrative patient support in an interdisciplinary coordinated care delivery model.

HISTORIAN

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Sep 27, 2024

The position is a formal Air Force position established under the PALACE ACQUIRE program. It is centrally managed and funded by the Civilian Career Management Directorate and administered by the History and Museums Civilian Career Program. Interns receive formal, informal, and on-the-job training in the discipline and assignments.

Program Analyst, Healthcare Compliance (O-4 Billet) Non-Supervisory

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Sep 27, 2024

This is a US Public Health position within the Department of Homeland Security DHS Immigration and Customs Enforcement ICE Enforcement and Removal Operations ERO ICE Health Service Corps IHSC Office of Deputy Assistant Director of Healthcare Compliance Medical Quality Management Unit MQMU. This position is only open to USPHS officers and Call to Active Duty CAD candidates.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service roles at different seniority levels?
Entry‑level Customer Support Specialists earn $35,000–$48,000 annually, mid‑level agents earn $48,000–$66,000, and senior Customer Success Managers or Technical Support Leaders earn $66,000–$95,000, adjusted for cost‑of‑living and industry (e.g., fintech, SaaS).
Which skills and certifications are most valuable for these roles?
Hands‑on experience with Zendesk, Freshdesk, or Salesforce Service Cloud; proficiency in Jira Service Management; strong scripting in Python or JavaScript for automating ticket workflows; certifications such as HDI Customer Service Representative, Zendesk Support Administrator, or ITIL Foundation are highly regarded.
Are Excellent Customer Service positions available for remote work?
Yes—over 70% of listings permit fully remote, 20% offer hybrid schedules, and 10% require occasional on‑site presence for team collaboration or advanced technical support.
What career progression paths exist within this field?
Typical progression starts with Customer Support Agent → Senior Agent → Team Lead → Customer Success Manager → Director of Customer Experience. Each step adds responsibilities in coaching, analytics, strategy, and cross‑departmental collaboration.
What are the current industry trends shaping Excellent Customer Service roles?
Omnichannel support, AI‑powered chatbots, self‑service portals, and data‑driven CSAT/NPS analytics are accelerating. Companies invest in Genesys Cloud, NICE CXone, and AI‑assisted ticket routing to reduce response times and elevate customer satisfaction.

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