Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Senior Manager of Integrated Marketing Communications and Social Media (IMC)

Company: Promotion In Motion Inc

Location: New York, NY

Posted Aug 19, 2025

Help to create the social media ecosystem, ensuring the right tools, budget, and resources are allocated to drive growth across brands and platforms.

View Details Apply on SimplyHired

Sales Associate, Part Time - Avenue of the Americas

Company: Charles Tyrwhitt Inc

Location: New York, NY

Posted Aug 19, 2025

You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly.

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Digital Presentation Designer

Company: Capgemini

Location: New York, NY

Posted Aug 19, 2025

Must demonstrate a strong understanding of how-to best leverage photography and illustration to enhance design. Experience in Canva and Apple Keynote is a plus.

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Cashier/Sales Associate

Company: Eight & Driggs Wine and Liquors

Location: Brooklyn, NY

Posted Aug 18, 2025

Maintain a friendly, approachable demeanor with every customer. Comfortable on your feet during busy shifts and able to multitask under pressure.

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Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Aug 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

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Painter/Laborer

Company: DuoLuxe LLC

Location: New York, NY

Posted Aug 19, 2025

Ability to use painting tools, rollers, sprayers, and cleaning equipment. Perform *touch-up and full-room painting* for apartments during tenant move-outs.

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loan assistance malpractice insurance sign-on bonus

Advanced or General Gastroenterologist at Hackensack Meridian Pascack Valley Medical Center | 28 mi from NYC

Company: Hackensack Meridian Health - Pascack Valley Medical Center

Location: Westwood, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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Bilingual HVAC Technician

Company: Confidential Posting

Location: Yonkers, NY

Posted Aug 19, 2025

Work closely with general contractors and subcontractors during HVAC system installation. Review and interpret mechanical blueprints, HVAC schematics, and…

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Backline Support Engineer (Tier 3) - Blueflame AI (New York)

Company: Datasite

Location: New York, NY

Posted Aug 19, 2025

Bachelor’s degree in Computer Science, Information Technology, or a related field. You will be responsible for resolving complex technical issues, providing…

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Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 19, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

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Overhire Carpenter

Company: Factory NYC

Location: Brooklyn, NY

Posted Aug 19, 2025

Ability to read and understand shop drawings. Candidates for the position should have either great experience in carpentry-based builds or be proficient in most…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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