Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Junior Developer

Company: Capgemini

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree (preferably in Engineering, Computer Science, Information Systems, Data Science, or a related field). Must be open to relocation.

View Details Apply on SimplyHired
401(k) dental insurance employee assistance program

Neonatologist

Company: Pediatrix Medical Group

Location: Panama City, Florida

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Data Analyst

Company: VNS Health

Location: New York, NY

Posted Aug 18, 2025

Bachelor's Degree in Business Administration, Healthcare Administration, statistics, epidemiology, mathematics, computer science or social sciences, or related…

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CDL A Owner Operator - Home Daily

Company: Safeway Trucking Corp.

Location: Queens, NY

Posted Aug 18, 2025

Applicants with less than 2 years of driving experience must have graduated from a professional driving school. Top Owner Operators Earn $150k+ a Year.

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Security Specialist

Company: Gavin de Becker & Associates

Location: Manhattan, NY

Posted Aug 18, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

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401(k) dental insurance health insurance

Behavioral Health Therapist

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Data Scientist, Forecasting and Labs - CIV Team

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 18, 2025

Working with technical and non-technical customers to design model improvements and communicate results. 3+ years of machine learning/statistical modeling data…

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full-time sign-on bonus

Outpatient Pain Management 500K+ | North of Boston | Equity Day 1

Company: Jackson Physician Search

Location: New Hampshire

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Kitchen Chef

Company: Kiwami

Location: Studio City, CA

Posted Aug 18, 2025

Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. 2 years experience as a restaurant cook.

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Director - Program Management; Strategic Workforce Planning

Company: Amex

Location: New York, NY

Posted Aug 18, 2025

To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology…

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dental insurance employee assistance program health insurance

Thoracic Surgery Physician Assistant

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 18, 2025

View Details Apply on healthecareers.com

Project Employee, Graphic Designer - WNBA

Company: the NBA

Location: New York, NY

Posted Aug 18, 2025

Minimum of 3-4 years of design experience working within a creative agency, design department, or client marketing department.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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