Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

health system full-time be or bc

Medical Director - Outpatient Women's Center Minimum $297,693.00

Company: Capital Health

Location: Pennington, New Jersey

Posted Aug 17, 2025

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sign-on bonus health system tuition reimbursement

Adult Addiction Psychiatrist at Phelps Hospital

Company: Northwell Health Physician Partners

Location: Ossining, New York

Posted Aug 17, 2025

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Principal Trading Engineer (Java, Algo, SOR)

Company: Fidelity Investments

Location: Jersey City, NJ

Posted Aug 17, 2025

Set technical direction for software developers by concluding design with other tech leads and architecture. In this role, you will be an integral part of the…

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401(k) dental insurance health insurance

OB/GYN Physician

Company: Unified Women's Healthcare

Location: New Britain, Connecticut

Posted Aug 17, 2025

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employee discount flexible schedule work-life balance

Neurologist Needed in Salt Lake City, Utah; 4.5-Day Schedule

Company: CompHealth

Location: Salt Lake City, Utah

Posted Aug 17, 2025

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Director Software Engineering

Company: Fidelity Investments

Location: New York, NY

Posted Aug 17, 2025

Bachelor level degree in Computer Science, Engineering or another technical field. Hands-on technical leader with track record of defining technical…

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401(k) life insurance

Occupational Therapist - Acute - (OT - Acute)

Company: AMN Healthcare, Inc. Medical

Location: OKLAHOMA CITY, Oklahoma

Posted Aug 17, 2025

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Director Digital Assets Software Engineer

Company: Fidelity Investments

Location: New York, NY

Posted Aug 17, 2025

Bachelor level degree in Computer Science, Engineering or another technical field. Hands-on technical leader with track record of defining technical…

View Details Apply on SimplyHired
relocation assistance loan repayment program health system

Maternal Fetal Medicine Physician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Aug 17, 2025

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health system full-time

Nurse Practitioner Oncology John Theurer Cancer Center

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Aug 17, 2025

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full-time part-time residency

Internal Medicine Physician Needed in Crescent City, CA; Flexible Schedule

Company: CompHealth

Location: Crescent City, California

Posted Aug 17, 2025

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dental insurance health insurance malpractice insurance

Physiatrist - General

Company: Trinity Health

Location: Schenectady, New York

Posted Aug 17, 2025

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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