Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

UAS Assessment RN - Registered Nurse - UAS Certified MLTC

Company: Compass Healthcare Consulting & Placement

Location: New York, NY

Posted Aug 16, 2025

Current NYS RN license and registration, previous UAS-NY Certification / HCS Account. RN's will coordinate their own schedule with patients.

Custodian

Company: FORT GREENE COUNCIL, INC

Location: Brooklyn, NY

Posted Aug 16, 2025

Operate fire panel system and acquire all required certifications and/or license- F-07 and S-95. Two years experience as a Custodian or Maintenance or…

Director, Digital Marketing Strategy

Company: Fidelis Care

Location: Queens, NY

Posted Aug 16, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Armed Security Officer - 34240

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Aug 16, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

Field Leader

Company: Chipotle

Location: New York, NY

Posted Aug 16, 2025

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state…

Data Scientist - Blueflame AI

Company: Datasite

Location: New York, NY

Posted Aug 16, 2025

This position requires close collaboration with internal teams to manage large data sets, gather meaningful insights, and develop models to support the…

Custom Picture Framer

Company: J. Pocker

Location: Long Island City, NY

Posted Aug 16, 2025

At least 3-5 years of prior experience in custom framing or a related field. Problem-Solving: Ability to troubleshoot and find creative solutions for framing…

Data Analyst

Company: Columbia University

Location: New York, NY

Posted Aug 16, 2025

The Department of Epidemiology in the Mailman School of Public Health seeks an experienced quantitative Data Analyst to provide data management and conduct…

UAS Assessment RN - Bilingual - New Grad Registered Nurse

Company: Compass Healthcare Consulting & Placement

Location: New York, NY

Posted Aug 16, 2025

New RN Grad with Current NYS RN license and registration. The Assessment RN will independently conduct functional, psychosocial and environmental safety…

Custodial & Facilities Staff

Company: Jamaica Center for Arts & Learning

Location: Jamaica, NY

Posted Aug 16, 2025

Reporting to the Manager of Facilities, you will play a crucial role in ensuring the efficient, safe upkeep of JCAL’s properties in compliance with local, state…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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