Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Custodian

Company: START Treatment & Recovery Centers

Location: New York, NY

Posted Aug 14, 2025

Basic knowledge of handheld communication devices, hand and power tools. Indoor; Outdoors; noisy; minor burns, cuts, bites or stings; standing; stooping;…

Lead Kitchen cabinet Installer

Company: Kitchen Tune-Up Brooklyn North

Location: Brooklyn, NY

Posted Aug 14, 2025

Skills:*· Prior experience in cabinet re-facing and carpentry· Ability to install cabinet doors and drawer fronts· Ability to install cabinet hardware· Ability…

Photo Sales Associates (PT) located at Harry Potter New York!

Company: Pomvom

Location: New York, NY

Posted Aug 14, 2025

*Capture Memories:* Help guests relive their magical visit by creating and selling fun photo and video experiences. Why You’ll Love This Role:*.

Apprentice Plumber

Company: Kat's Plumbing Inc.

Location: Missouri City, TX

Posted Aug 14, 2025

Support field service operations by responding to service calls and performing necessary repairs. Utilize hand tools and power tools safely and effectively for…

Labor and Delivery Registered Nurse (RN), FlexStaff

Company: FlexStaff Nursing/RN Interview Days

Location: New York, NY

Posted Aug 14, 2025

Current license to practice as a registered professional nurse in New York State, required. Join us for a *Virtual Hiring Event on Tuesday, August 26, from 10…

Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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