Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Assistant Chef - RWC (Part Time)

Company: Boys & Girls Clubs of the Peninsula

Location: Redwood City, CA

Posted Aug 14, 2025

Food Handler's certification (or willingness to obtain upon hire). Track inventory levels for ingredients, tools, and equipment. Assistant Chef - RWC Part Time.

Cloud Data Engineer

Company: Hospital for Special Surgery

Location: New York, NY

Posted Aug 14, 2025

Communicate progress and status with team; identify blockers and solutions; and give input on technical design.

General Accountant

Company: Marriott International, Inc

Location: New York, NY

Posted Aug 15, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Staff Accountant

Company: CulinArt Sector

Location: New York, NY

Posted Aug 14, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Senior Analyst, Data and Insights, Growth

Company: The New York Times

Location: New York, NY

Posted Aug 14, 2025

3+ years of experience working with data analytics or data science teams to deliver reporting and analysis. You can also file a report with the Federal Trade…

Senior Business Intelligence Analyst

Company: Delaware North

Location: New York, NY

Posted Aug 14, 2025

Bachelor’s degree in business, mathematics, or similar field; master's degree preferred. Integrated multiple data sources to inform competitive pricing…

Security officer Fire Guard F80

Company: WATCH GUARD 24/7 LLC

Location: Brooklyn, NY

Posted Aug 15, 2025

Manage and operate fire alarm systems, including understanding major components and ensuring they function correctly. Current Fire Guard Certification (F-80).

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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