Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Lead Teacher for 2 year old classroom

Company: Alphabet City Childcare

Location: Astoria, NY

Posted Aug 11, 2025

Planning and implementing activities that develop self-esteem and social skills. We are a DOE/UPK center based daycare that are dedicated and commited to…

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full time

Family Medicine Physician Assistant, Rapid City

Company: Monument Health

Location: Rapid City, South Dakota

Posted Aug 11, 2025

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Endocrinologist

Company: Hackensack Meridian Health

Location: Neptune Township, New Jersey

Posted Aug 11, 2025

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Construction Security Guards Needed

Company: Khalil's Security & Consultants Inc.

Location: Brooklyn, NY

Posted Aug 10, 2025

Use flashlights, two-way radios, whistles, reflective security vests, pagers, and cell phones. Control all vehicles and visitors to the construction site.

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Assistant/Associate Professor – BE/BC Rheumatologist

Company: The University of Oklahoma Health Science Center

Location: Oklahoma City, Oklahoma

Posted Aug 11, 2025

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Director, Data Scientist - Apollo/Card Data

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

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Physician - Hematology/Oncology - Medical Director opportunity

Company: Trinity Health

Location: Albany, New York

Posted Aug 11, 2025

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Sales Associate

Company: ksubi

Location: New York, NY

Posted Aug 11, 2025

Have experience in apparel, driving sales and achieving results. Merchandise benefits (discount) and uniform allowance. Full US working rights required.

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Executive Protection Specialist / Driver

Company: Society Staffing

Location: New York, NY

Posted Aug 11, 2025

Valid U.S. work authorization and driver’s license. Minimum 2-3 years of professional driving experience, ideally for private families or high-profile…

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General Pediatrician, Outpatient Practice – Various locations, NY

Company: Northwell Health Physician Partners

Location: Various locations, NY

Posted Aug 11, 2025

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Rheumatologist

Company: Hackensack Meridian Health

Location: Edison, New Jersey

Posted Aug 11, 2025

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Principal Associate, Data Scientist - Transaction Intelligence

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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