Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Trades Specialist, Plumber/ Steamfitter, Kingsboro Psychiatric Center, P26721

Company: Mental Health, Office of

Location: Brooklyn, NY

Posted Aug 11, 2025

Successful completion of the traineeship and the training program includes a total of 288 hours of trade-specific class room instruction, 45 hours of technical…

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Unarmed Security Officer (F02)

Company: Opus Operations

Location: Long Island City, NY

Posted Aug 11, 2025

Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

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Influencer Marketing Manager, Amazon MGM Studios

Company: Amazon.com

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

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Technology Risk and Internal Controls Analyst

Company: FBG Enterprises Opco, LLC

Location: New York, NY

Posted Aug 11, 2025

Bachelor’s degree in Information Systems, Computer Science, Accounting, Data Analytics, or a related field. Exposure to scripting, automation tools, or beginner…

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AWS Solutions Architect

Company: InfiCare

Location: Redwood City, CA

Posted Aug 11, 2025

Bachelor's degree in Computer Science, Information Technology, or related field. AWS Certified Solutions Architect certification.

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DCJS Certified Security Guard Instructor – General Topics

Company: Eagle Security & Protection Inc

Location: New York, NY

Posted Aug 11, 2025

Paid per class or per student, negotiable. Provide feedback and support to students to help them succeed. Maintain accurate DCJS-compliant training records,…

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Cyber Risk Management Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Aug 11, 2025

Provide independent, proactive oversight and challenge of Cyber risk management at the Bank through execution of risk framework elements including RCSA, control…

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Pastry Sous Chef - Eataly Flatiron

Company: Eataly

Location: New York, NY

Posted Aug 11, 2025

Availability to work onsite with a flexible schedule often including evenings and weekends. SHOP a selection of high-quality Italian, local and homemade…

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Shade Installer

Company: Audio Command Systems

Location: Westbury, NY

Posted Aug 11, 2025

Valid driver’s license and reliable transportation to job sites. Document installation progress, field conditions, and final sign-off.

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Security Guard – High-End Retail Store

Company: A2A Security

Location: Manhattan, NY

Posted Aug 11, 2025

*Be the face of security:* Welcome customers and guests while projecting a polished, professional image. Submit your *resume* along with a copy of your *valid…

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hospital health system full time

OB/GYN Physician- Norwich, NY

Company: United Health Services

Location: Norwich, New York

Posted Aug 11, 2025

View Details Apply on healthecareers.com

Technology Risk Management Analyst

Company: Flagstar Bank

Location: New York, NY

Posted Aug 11, 2025

Provide independent, proactive oversight and challenge of IT risk management at the Bank through execution of risk framework elements including RCSA, control…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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