Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

PRN Retail Pharmacist

Company: Cardinal Health

Location: West New York, NJ

Posted Aug 07, 2025

Participates in supervision of technical staff. Immunization Certification or willing to become a certified immunizer within 90 days of hire.

Foreman Carpenter – High-End Residential

Company: Plane Remodeling Company

Location: New York, NY

Posted Aug 07, 2025

Own tools, valid driver’s license, and reliable transportation. Review the work of other trades (electrical, plumbing, etc.) with direction from the site…

Security Monitor - Domestic Violence Programs

Company: Urban Resource Institute

Location: New York, NY

Posted Aug 07, 2025

Provide administrative support in the area of the office coverage, telephone and clerical work. Maintain a log of visitors entering and exiting the premises and…

Analyst, Revenue Analytics

Company: Disney Advertising

Location: New York, NY

Posted Aug 07, 2025

Partner with cross-functional teams to develop new reporting tools and insights aligned with evolving business needs.

Industrial Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 07, 2025

The ideal candidate has proven spray experience and holds a valid Swings Stage certification, OSHA 30 and STS. New York, NY 10038 (Required).

Registered Nurse – RN – Cancer Infusion Center – Center for Community Health – Days

Company: NewYork-Presbyterian Hospital

Location: Brooklyn, NY

Posted Aug 07, 2025

The Center for Community Health, in the heart of Park Slope at our NewYork-Presbyterian Brooklyn Methodist Hospital, sets a new bar in personalized outpatient…

Front End Sales Associate / Cashier - Eataly Flatiron

Company: Eataly North America

Location: New York, NY

Posted Aug 07, 2025

Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: 401K with match or RRSP.

Sr Designer, Presentations

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Aug 07, 2025

As the largest independent TV studio in the industry, SPTS produces 50+ shows each year including THE BOYS, COBRA KAI, THE GOOD DOCTOR, OUTLANDER, and PLATONIC.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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