Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted Aug 06, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

Senior Graphic Designer

Company: PVE, LLC

Location: New York, NY

Posted Aug 06, 2025

Digital & Interactive Design: UI design (buttons, layouts, interactions), Web and mobile design (responsive layouts, design systems), Basic HTML/CSS…

Evening School Cleaner

Company: Safety Facility Services

Location: Brooklyn, NY

Posted Aug 06, 2025

This role is responsible for ensuring the customer’s site is clean and safe so that the customers have a pleasant experience. Sweep, vacuum, and mop floors.

Graphic Designer

Company: Roller Rabbit LLC

Location: New York, NY

Posted Aug 06, 2025

Assist in day-to-day graphic design needs with oversight from the Senior Graphic Designer including email creation and social media graphic needs for…

Data Operations Analyst

Company: Upside

Location: New York, NY

Posted Aug 06, 2025

Collaborating with project managers, system health, and engineering to ensure effective cross-project communication and issue management.

Applied AI Engineer

Company: Credit Genie

Location: New York, NY

Posted Aug 06, 2025

Using low-code tools, APIs, and your own ingenuity, you will create working prototypes that make the potential of AI tangible, paving the way for company-wide…

Senior Accounting Manager or Assistant Director (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Aug 06, 2025

Lead the preparation and analysis of all corporation financial statements, including income statements, balance sheets, and cash flow statements, for internal…

Sales Associate

Company: Mackenzie-childs Llc

Location: New York, NY

Posted Aug 06, 2025

Computer, printer, scanner, telephone, photocopier and POS system. Demonstrate a proactive approach to developing a clientele- both personally and for the team.

Graphic Designer, Production

Company: EmblemHealth

Location: New York, NY

Posted Aug 06, 2025

Experience in designing and producing digital display ads and social media content (Required). Collaborate with the Creative Service Team to support the…

Part-Time Security Supervisor

Company: The Shed

Location: New York, NY

Posted Aug 06, 2025

Ability to establish and maintain working relationships with building personnel, guests, visitors, clients, and vendors. Must have strong teamwork etiquette.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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