Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

2026 BNY Summer Internship Program - Audit (New York, NY)

Company: The Bank of New York Mellon Corporation

Location: New York, NY

Posted Aug 05, 2025

Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development.

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Accountant

Company: Eataly North America

Location: New York, NY

Posted Aug 05, 2025

Bachelor’s degree in Accounting, Finance, or a related field preferred. Review and reconcile key operational expense postings for the month-end close,…

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Software Engineer IV

Company: Shutterstock

Location: New York, NY

Posted Aug 05, 2025

Requires a Bachelor’s degree in Computer Science, or related field or equivalent, and five (5) years of progressively responsible experience using Agile/Scrum…

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Graphic Designer

Company: Best Deal Neon Signs & Awnings Inc.

Location: National City, CA

Posted Aug 05, 2025

Assist with video editing and production design tasks as needed. Create eye-catching designs for print and digital media, including brochures, flyers, social…

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Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

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health system full time + 1 tags

Critical Care - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Registered Nurse

Company: RiseWell Community Services

Location: Brooklyn, NY

Posted Aug 05, 2025

The team RN will also work to reduce health gaps and disparities caused by environmental, physical, and social determinants of health by developing health care…

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part time per diem

Part-Time/Per Diem Psychiatrist at Northern Westchester Hospital

Company: Northwell Health Physician Partners

Location: Mount Kisco, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Luxury Retail Sales Representative

Company: Aroma360 Retail

Location: New York, NY

Posted Aug 05, 2025

As a *Luxury Scent Consultant* with us, you’ll play a vital role in driving high-value sales while creating unforgettable customer experiences.

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Retail Sales Associate (Hair Expert) Part-time

Company: The Hair Shop

Location: New York, NY

Posted Aug 05, 2025

Assisting with development of new and existing products, tools, and kits. They should be knowledgeable in our products, color matching, customer service driven,…

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401(k) health insurance life insurance

Substance Use Disorder Counselor

Company: Wexford Health Sources

Location: Santa Fe, New Mexico

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Matter-Framer

Company: The Museum of Modern Art

Location: New York, NY

Posted Aug 05, 2025

Complete understanding of and working competence with all standard frame shop tools and equipment, including mat-cutters, table saws, specialty glues and…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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