Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Analyst Cybersecurity Risk

Company: JetBlue Airways Corporation

Location: Long Island City, NY

Posted Aug 05, 2025

Bachelor’s degree in Cybersecurity, Information Security, Information Systems, Risk Management, or a related field; OR demonstrated capability to perform job…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: New Hyde Park, NY

Posted Aug 05, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

On Call Hospice Field RN

Company: Favorite Healthcare Staffing

Location: Manhattan, NY

Posted Aug 05, 2025

Current NY drivers license with reliable transportation. Current NYS RN license, BSN Preferred. Pension Vested after 5 years of service, Participation in 403 (b…

Electrical Helper/Apprentice

Company: Management LLC NYC

Location: Queens, NY

Posted Aug 05, 2025

This role offers an excellent opportunity for growth within the electrical field while gaining valuable experience that will lay the foundation for a successful…

Security Guard / Manager (Hybrid)

Company: A2A Security

Location: Manhattan, NY

Posted Aug 05, 2025

Valid driver’s license is an advantage. If you have a strong security background and leadership skills, this position offers a unique mix of field work and…

Roofer

Company: Bay Area Five Star Roofing

Location: Redwood City, CA

Posted Aug 05, 2025

Utilize hand tools and power tools effectively for roofing tasks. Experience with carpentry, trim carpentry, frame carpentry, metal stud framing, plumbing,…

Expert Veneer Craftsman (3 Years Experience Required)

Company: PH Custom Woodworking

Location: Bronx, NY

Posted Aug 05, 2025

Mastery of veneer materials, techniques, and tools. We are looking for a master of detail—someone with at least 5+ years of hands-on experience who understands…

Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

Handyman/Laborer

Company: Double U Development

Location: Brooklyn, NY

Posted Aug 05, 2025

*Valid driver's license and* *reliable transportation*. EPA 608 certification or similar HVAC credentials. Handle plumbing, electrical, drywall, and carpentry…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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