Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Assistant Accountant

Company: Teneo

Location: New York, NY

Posted Jul 21, 2025

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting,…

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Customer Account Representative

Company: Verse Medical

Location: New York, NY

Posted Jul 21, 2025

Experience using CRM software (e.g. Salesforce) and office tools (e.g. Microsoft Office and/or G Suite). Customer Success makes sure that our customers have a…

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flexible schedule malpractice insurance per diem

Psychiatry - Emergency Per Diem

Company: Trinity Health

Location: Syracuse, New York

Posted Jul 21, 2025

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full time be or bc academic

Complex Family Planning Gynecologist

Company: Weill Cornell Medical College Department of Obstetrics and Gynecology

Location: New York, New York

Posted Jul 21, 2025

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professional development assistance sign-on bonus mentorship

Radiology - Abdominal / Body Imaging - Physician - MSW - Manhattan and Huntington, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Jul 21, 2025

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full time part time

Oral Surgeon

Company: Nuvia Dental Implant Center

Location: Moorestown, New Jersey

Posted Jul 21, 2025

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Python Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 21, 2025

You will also experiment with technologies that can solve complex business problems, provide maintenance to the existing codebase and contribute to the ongoing…

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Woodshop Supervisor

Company: Arsenal New York

Location: Long Island City, NY

Posted Jul 21, 2025

Must be able to read, understand and mark up shop drawings for design and carpentry departments. You should be an expert in woodworking, cabinet making, work…

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Senior Manager, Strategic Marketing

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. 3+ years managing a small team.

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Project Manager Information Technology

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 21, 2025

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare. Track all issues and risks with the appropriate tools.

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Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

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Carpenter

Company: 212 Builders Inc

Location: New York, NY

Posted Jul 21, 2025

Valid driver’s license is a plus. Use a variety of hand tools and power tools safely and effectively. Read and interpret blueprints, technical drawings, and…

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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