Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

part time full time contract

LPN / LVN - School Nurse - $31 per hour - Urgently Hiring

Company: Supplemental Health Care

Location: Lockport, New York

Posted Jul 06, 2025

View Details Apply on healthecareers.com

Customer Service Representative

Company: Lux Bakery

Location: New York, NY

Posted Jul 04, 2025

Maintain accurate records of customer interactions and data entry into the system. Proficiency in data entry and familiarity with CRM software is a plus.

View Details Apply on SimplyHired

Plumber-Engineering Support Services-Mount Sinai Hospital-Full Time/Days ( 8am-4pm )/Sun-Thurs

Company: Mount Sinai

Location: New York, NY

Posted Jul 04, 2025

Use basic specialized technical skills to perform work, general mechanical skills. Lays out, assembles, alters, removes, installs and repairs pipes, fittings…

View Details Apply on SimplyHired

CDL-A Dedicated Team Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Universal City, TX

Posted Jul 05, 2025

3+ months of current CDL-A driving experience. Static weekly routes picking up preloaded trailers and delivering into drop trailer distribution centers.

View Details Apply on SimplyHired

Acute Clinical Staff Pharmacist

Company: Banner Health

Location: Sun City, AZ

Posted Jul 05, 2025

May be required to possess a valid driver’s license and be eligible for coverage under the company’s auto insurance policy.

View Details Apply on SimplyHired

Research Project Manager

Company: NYU Langone Health

Location: New York, NY

Posted Jul 03, 2025

Listens carefully to others in-order to respond appropriately, answer questions or obtain needed information. Master's degree in business administration, health…

View Details Apply on SimplyHired

Cybersecurity Analyst

Company: Intone Networks

Location: New York, NY

Posted Jul 04, 2025

Must have a valid driver’s license. The applicant should possess strong verbal and written communication skills and ability to produce design and procedural…

View Details Apply on SimplyHired

Data Analyst

Company: ADMIN FOR CHILDREN'S SVCS

Location: Manhattan, NY

Posted Jul 04, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

View Details Apply on SimplyHired

Custodian (Early Childhood Center)

Company: Chinese American Planning Council

Location: New York, NY

Posted Jul 03, 2025

Must meet all applicable federal, state, and/or city requirements to work with children in an early childhood setting, including but not limited to, fingerprint…

View Details Apply on SimplyHired

Construction Project Manager

Company: Klaracon LLC

Location: New York, NY

Posted Jul 03, 2025

Effective in driving a G.C. project toward action to maintain the flow of a schedule. In addition, the management of administrative elements (C.O.’s, RFI’s, 2-…

View Details Apply on SimplyHired

Senior Data Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Jul 04, 2025

This will focus on identifying and driving business analysis, providing decision support analysis to be used by leadership to facilitate informed decisions, and…

View Details Apply on SimplyHired

Executive Sous Chef

Company: COREcruitment

Location: New York, NY

Posted Jul 03, 2025

Proven track record of dependability and a passion for hospitality and creating incredible guest experience. Job type: Full-time permanent.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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