Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

IT DATA ANALYST

Company: Ariel Partners

Location: Brooklyn, NY

Posted Jul 01, 2025

Process Improvement: Assist in developing and implementing strategies for improving data analysis processes. Data Analysis & Reporting: Generate comprehensive…

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relocation assistance health system full time

Orthopedic Trauma Surgeon

Company: Rochester Regional Health

Location: Rochester, New York

Posted Jul 01, 2025

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HVAC Customer Resource Coordinator

Company: Johnson Controls

Location: New York, NY

Posted Jul 01, 2025

Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.

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health system full time + 1 tags

Nurse Practitioner (NP), Cardiac Step-Down Unit, Morristown (Nights)

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jul 01, 2025

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CDL-A Experienced Flatbed Truck Driver

Company: E.W. Wylie

Location: Manhattan, NY

Posted Jul 01, 2025

6 months of recent OTR flatbed driving experience. 1 year of non-flatbed OTR driving experience within the last 3 years. $2,500 Sign On Bonus.

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Registered Nurse (RN) Team Member

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 01, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

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Registered Nurse

Company: Coordinated Care Alliance Ny Inc

Location: New York, NY

Posted Jul 01, 2025

Master’s degree with one year experience in behavioral health, medical, and/or mental health services, and a license as a Licensed Practical Nurse (LPN) or…

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Senior Cloud Engineer

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 01, 2025

*5 to 10 years* of experience in platform engineering, DevOps, or infrastructure roles. Work fluently in *AWS*: Confident in managing and optimizing AWS…

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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sign-on bonus health system fellowship

Seeking Hand Surgeon - Binghamton, NY

Company: United Health Services

Location: Binghamton, New York

Posted Jul 01, 2025

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Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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