Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

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flexible schedule relocation assistance retirement plan

Physician - General Neurology

Company: CHRISTUS Health

Location: Santa Fe, New Mexico

Posted Jun 30, 2025

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full time be or bc academic

Pediatric Urologist

Company: WCM Urology

Location: New York, New York

Posted Jun 30, 2025

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health system full time + 1 tags

Transplant, Physician Assistant - Nights

Company: Hackensack Meridian Health

Location: Hackensack, New Jersey

Posted Jun 30, 2025

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Housekeeping Associate, Bergdorf Goodman

Company: Neiman Marcus

Location: New York, NY

Posted Jun 30, 2025

Paid Parental Leave, Paid Family Leave, and Adoption Support. Retirement Savings Plan (401K) and Life Insurance. NMG Associates Core Discount of 30%.

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health system full time

RN-Manager, Care Management & Social Work- Full Time, Days, 8am-5pm, Care Management, Morristown Medical Center

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jun 30, 2025

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Sous Chef

Company: Planet Hollywood New York

Location: New York, NY

Posted Jun 30, 2025

Education :* Associate's Degree (two year college or technical school). Weigh, measure, and mix ingredients according to recipes or personal judgment, using…

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hospital residency fellowship

Urologist

Company: Saskatchewan Health Authority

Location: The Queen City

Posted Jun 30, 2025

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hospital part time full time

Laborist / OB Hospitalist at Catholic Health in Buffalo, NY

Company: Catholic Health System

Location: Buffalo, New York

Posted Jun 30, 2025

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Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

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401(k) dental insurance flexible schedule

Board Certified/Board Eligible Infectious Disease Physician

Company: Infectious Disease Center of New Jersey

Location: Livingston, New Jersey

Posted Jun 30, 2025

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flexible schedule malpractice insurance paid time off

Outpatient Internal Medicine Opportunity

Company: Trinity Health

Location: Troy, New York

Posted Jun 30, 2025

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Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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