Excellent Customer Service Skills Jobs in New York City, NY

1,657,051 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Project Manager, Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Analyze the performance of LSR projects under contract with NYSERDA and assess quarterly progress reports from our counterparties, synthesizing progress towards…

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Specialist, Global Marketing

Company: Tiffany & Co.

Location: New York, NY

Posted May 30, 2025

Prepare presentations and materials for Senior Management as well as internal calls with Regional Marketing Leaders and cross-functional teams.

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Senior Analyst/Associate | Aerospace, Defense & Government Services

Company: Macquarie Group Limited

Location: New York, NY

Posted May 29, 2025

You will assist our clients in meeting their financial and strategic needs by participating in the full execution of advisory, capital raising, principal…

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RWJBarnabas Health is seeking Radiologists in Toms River, New Jersey!

Company: RWJBarnabas Health

Location: Toms River, New Jersey

Posted Jun 01, 2025

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Marketing Manager

Company: PWX Solutions

Location: New York, NY

Posted May 29, 2025

This is an exciting opportunity to work with a talented team of marketers driving digital customer acquisition and revenue for clients that include some of the…

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Coordinator - Client Relations Center

Company: Hermès Paris

Location: New York, NY

Posted May 30, 2025

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for…

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Project Manager, Communities and Local Governments

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Working with the team to develop accessible tools and resources to help New York State municipalities. Coordinating with other NYSERDA teams and state agencies…

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Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

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Project Manager or Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The End Use Applications Program within NYSERDA’s Innovation and Research (I&R) Group focuses on accelerating the development and commercialization of…

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Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

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Gynecologist GYN Only Private Practice in New York

Company: Cohen Medical Practice

Location: New York, New York

Posted Jun 01, 2025

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General Dentistry: Albany - New York

Company: Proxi Dental Staffing

Location: Albany, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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