Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Registered Nurse (OPWDD)

Company: Horizon Healthcare Staffing

Location: Brooklyn, NY

Posted May 27, 2025

Valid and active New York State Registered Nurse (RN) license. As an RN with experience in OPWDD (Office for People With Developmental Disabilities), you will…

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full time be or bc

BC/BE Rheumatologist

Company: Arthritis and Osteoporosis Associates, P.A.

Location: Princeton, New Jersey

Posted May 27, 2025

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contract academic travel

Speech Language Pathologist (SLP) - School - (SLP - School) (book by 6/27 and get $1,000 bonus)

Company: AMN Healthcare, Inc. Schools

Location: OLEAN, New York

Posted May 27, 2025

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Facility Operations Team Member

Company: Life Time

Location: Brooklyn, NY

Posted May 28, 2025

Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.

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Junior Sous Chef | Full-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 28, 2025

Ability to maintain any health department requirements and alcohol requirements by the state and/or county. Ability to develop results-oriented staff through…

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Grants Manager and Writer | Development

Company: Rockefeller University

Location: New York, NY

Posted May 28, 2025

This may involve preparing proposals, budgets, and reports; assisting in the creation and design of informational content for printed publications and the Web;…

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Brand Manager (F&B Strategy Lead)

Company: Dashan inc

Location: Flushing, NY

Posted May 28, 2025

*Market Positioning*: Lead competitor analysis and target customer profiling. *3+ years F&B brand management* with *2+ successful restaurant case studies* (…

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Registered Nurse (OPWDD)

Company: Horizon Healthcare Staffing

Location: Manhattan, NY

Posted May 27, 2025

Valid and active New York State Registered Nurse (RN) license. As an RN with experience in OPWDD (Office for People With Developmental Disabilities), you will…

View Details Apply on SimplyHired
full time

Full-time NP - Gyn Oncology - Vassar Brothers Medical Center (75 minutes north of New York City)

Company: Nuvance Health New York

Location: Vassar, New York

Posted May 27, 2025

View Details Apply on healthecareers.com
per diem malpractice insurance 401(k)

Per Diem - Pediatric/Neo-Natal Nurse Practitioner - Rochester, NY

Company: Rochester Regional Health

Location: Rochester, New York

Posted May 27, 2025

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sign-on bonus relocation assistance full time

Gastroenterology, Inpatient

Company: Monument Health

Location: Rapid City, South Dakota

Posted May 27, 2025

View Details Apply on healthecareers.com

HVAC Service Technician

Company: A&W CERTIFIED COOLING INC

Location: Brooklyn, NY

Posted May 28, 2025

Respond promptly to service calls and provide excellent customer service. Ability to read schematics and technical drawings accurately.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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