Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: New York, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

View Details Apply on SimplyHired

Retail Sales Associate

Company: BIRKENSTOCK

Location: New York, NY

Posted Oct 23, 2025

Utilize basic math skills for cash handling and processing transactions accurately at the cash register. Basic math skills are essential for cash handling…

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SSM Health St. Anthony's Needs You – PRN Interventional Radiologist Opening

Company: SSM Health

Location: Oklahoma City, Oklahoma

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Client Service Associate

Company: Columbia Consulting Group

Location: New York, NY

Posted Oct 23, 2025

Facilitate and oversee client cash flow requests to ensure proper handling. Participate in relevant projects across the department, particularly those which…

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China Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Oct 23, 2025

The analyst will leverage their language skills and geopolitical knowledge to research and develop reports on malicious nation-state influence and cyber-enabled…

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Orthopedic Surgery | New Mexico | Up to $700,000 base | Loan Forgiveness

Company: Jackson Physician Search

Location: New Mexico

Posted Oct 23, 2025

View Details Apply on healthecareers.com

General Construction Worker

Company: AV Brad Construction LLC

Location: New York, NY

Posted Oct 23, 2025

Operate basic hand tools and power tools under the supervision of experienced team members. Maintain equipment and tools in good working condition by performing…

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full-time

Medical Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Oct 23, 2025

View Details Apply on healthecareers.com
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Residency Program Director - Psychiatry - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: Queens, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

View Details Apply on SimplyHired

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 23, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

View Details Apply on SimplyHired

Bilingual Customer Service Representative (ON SITE)

Company: Manpower

Location: New York, NY

Posted Oct 23, 2025

Answer inbound calls and provide accurate information and support. Clear, professional communication and active listening skills.

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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