Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Commercial Electrician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

As member of our team, you will work daily under the guidance of our in-house Master Electrician and side by side with one of our Experienced Electricians to…

Customer Service Representative

Company: New York Computer Help

Location: New York, NY

Posted Apr 25, 2025

*Field phone calls* - Draw customers to our repair shop, support new issues, continuing repairs, follow-ups, and complaints, and coordinate onsite service…

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) year experience in the field of accounting with strong knowledge of Generally Accepted Accounting Principles (GAAP).

Estimator For HVAC / Plumbing

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

Familiarity with analyzing requirement data to develop material and cost estimates for large projects. Developing and maintaining relationships with company…

DOB Full Gas Work Qualified - Welder / Pipefitter

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. DOB Full Gas Work Card.

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) years’ experience in the field of accounting required with strong knowledge of Generally Accepted Accounting Principles (GAAP) preferred.

Injection Mold Lead

Company: Onyx Industries

Location: Harbor City, CA

Posted Apr 25, 2025

Forklift certification is a plus. Proficiency using measuring tools: calipers, micrometers, and optical comparators. Able to lift up to 50 lbs regularly.

Boiler Repair Welder / Technician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. Boiler Repair: 1 year (Preferred).

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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