Excellent Customer Service Skills Jobs in New York City, NY

1,656,135 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Excavation Laborer

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Oct 08, 2025

Must have a valid driver's license. Depending on the vehicle driven, a Commercial driver's license may be required. Interact with customers as needed.

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Class A Driver

Company: Ponce Ground Service LLC

Location: City of Industry, CA

Posted Oct 07, 2025

*Monday - Friday* 5 day work week with opportunity to work 6 days if you are driving safely. Predominately No Touch freight/ Drop and Hook may be asked to…

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Per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

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Electrical Technician

Company: The Metro Group, Inc.

Location: Brooklyn, NY

Posted Oct 07, 2025

Pulling electrical wiring through electrical conduit. Experience in electrical equipment and wiring installation for high/mid-rise residential buildings and…

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Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

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flexible schedule malpractice insurance contract

Breast Imaging Radiologists - ONSITE & REMOTE

Company: Jobot Health

Location: New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Patient Care Technician 10th floor FT Nights - LOH

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

(Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the…

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403(b) pet insurance retirement plan

Staff Nurse - Neuro Suite Step Down

Company: United Health Services

Location: Johnson City, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

B&B Mechanic (Carpenter)

Company: Metropolitan Transportation Authority

Location: Jamaica, NY

Posted Oct 08, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or…

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Graphics Technologist

Company: Robert Half

Location: New York, NY

Posted Oct 07, 2025

Research and evaluate the latest design tools, technologies, and advancements in Adobe Creative Cloud to enhance production processes.

View Details Apply on SimplyHired

Sewer and Drain Technician

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Oct 08, 2025

A valid driver’s license. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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