Excellent Customer Service Skills Jobs in New York City, NY

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Looking for Excellent Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the New York City, NY area.

Entry-Level Aesthetic Nurse (Flexible Hours, Set-Your-Schedule)

Company: June Medical Group

Location: New York State

Posted Oct 07, 2025

Active NP, PA, or RN license. *Promote Yourself*: Actively promote your June services to people in your network and surrounding areas, including social media,…

Specialist, Hospitality and Safety

Company: Horizon Media LLC

Location: New York, NY

Posted Oct 07, 2025

Required to maintain current NYS Security Guard License and certification in First Aid, CPR, AED and emergency protocols.

Customer Care Representative

Company: OTS Empire, inc

Location: National City, CA

Posted Oct 07, 2025

Work alongside senior leaders to develop and implement effective sales strategies. Utilize customer service and sales techniques to educate customers about new…

Radiologist

Company: Summit Health Medical Group

Location: Berkeley Heights and Clifton, New Jersey

Posted Oct 07, 2025

Direct Marketing Trainee

Company: YN Marketing Solutions Inc.

Location: Missouri City, TX

Posted Oct 07, 2025

Implementation of marketing plans by driving sales and market strategy insights. This entry-level position is perfect for individuals looking to start a career…

Special Education Itinerant Teachers (SEIT) - Manhattan and Bronx

Company: Early Childhood Associates

Location: New York, NY

Posted Oct 07, 2025

Maintain proper documentation to comply with state and city regulations. Collaborate with the family and a multi-disciplinary team to develop goals and outcomes…

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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