Excellent Customer Service Skills Jobs in Other US Location

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Looking for Excellent Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Other US Location area.

CMS Engineer

Company: SkySpecs

Location: Other US Location

Posted Jan 31, 2025

SkySpecs is a company specializing in renewable energy asset management, offering technologies and services for industrial-leading productivity, efficiency, and returns. They launched the world's first autonomous blade inspection product in 2016 and have since inspected over 20,000 wind turbines in 31 countries. SkySpecs introduced Horizon, a platform for data collection, engineering expertise, and stakeholder collaboration. They have expanded their offerings through acquisitions in drivetrain monitoring, financial management, and automated data analytics. The company values collaboration, multidisciplinary problem-solving, and underpromising overdelivering. As a CMS Engineer, you will monitor and diagnose wind turbine component health, collaborate with in-house teams, and contribute to technical standards improvement.

MIL/GOV Sales Manager-Europe

Company: Gogo Business Aviation

Location: Other US Location

Posted Jan 31, 2025

The Satcom Direct Government SDG MilGov Sales Manager for Europe is tasked with managing existing key accounts and securing new business in the region, primarily focusing on selling aircraft satellite communications equipment and airtime. The role involves working with the VP Global Government to meet annual targets, overseeing a mature revenue stream with major systems integrators, aircraft manufacturers, and government customers. The company is seeking a candidate with 57 years of sales experience in a related field, 35 years in the Military and Government sector, and the ability to travel up to 50%. The ideal candidate should have strong relationship-building skills, high-quality proposal writing, entrepreneurial flair, and the ability to learn quickly and make effective decisions. Preferred skills include excellent verbal communication, experience selling both equipment and services, and prior experience in military satellite communications. Gogo offers competitive benefits and is committed to equal opportunity.

Implementation Consultant

Company: monday.com

Location: Other US Location

Posted Jan 31, 2025

The company is seeking an Implementation Consultant for a hybrid role in Sao Paulo. The role involves managing onboarding and implementation for LATAM customers, building strong client relationships, acting as a project manager, and serving as the main point of contact. The ideal candidate should have 3+ years of experience in professional services, strong customer-facing skills, and proficiency in web development frameworks. A positive attitude, empathy, and high energy are also required.

Associate Product Manager

Company: NationsBenefits

Location: Other US Location

Posted Jan 31, 2025

NationsBenefits is a company leading the transformation of the insurance industry by modernizing complex backoffice systems. They are seeking a Senior Scrum Master to coach and guide agile practices, facilitate Scrum ceremonies, and ensure effective adoption of Scrum methodologies. The ideal candidate should have at least 4+ years of hands-on experience as a Scrum Master in IT projects, a bachelor's degree in engineering, and strong communication and leadership skills.

Technical Duty Officers

Company: Xero

Location: Other US Location

Posted Jan 31, 2025

Xero is a user-friendly platform designed to aid small businesses and their accounting advisors in growth and success. The company's purpose is to improve the lives of small business owners, advisors, and communities worldwide. Xero's Incident and Problem Management team, part of the Site Reliability Engineering (SRE) organization, is responsible for building and maintaining robust incident management processes. They aim to ensure enduring reliability through swift and consistent responses to high-severity incidents. Xero is currently hiring experienced SRE professionals for Lead Engineer and Senior Engineer roles. These roles involve driving best practices, leading technical discussions, and contributing to the transformation of the Xero SRE culture. The successful candidates will own the incident management process, provide expert leadership during critical outages, and collaborate with product teams to improve service reliability and operational efficiency.

Lead, Revenue Operations

Company: StackAdapt

Location: Other US Location

Posted Jan 31, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking a Revenue Operations Manager. The role involves driving revenue strategy, optimizing performance, and managing operations. The ideal candidate should have experience in business operations or sales operations, with a proven track record in providing strategic guidance and operational oversight. StackAdapt offers a competitive salary, RRSP401K matching, comprehensive benefits, and a supportive work culture. The company is recognized for its diverse and inclusive workplace, high-performing campaigns, award-winning customer service, and innovation.

Manager, Account Management

Company: Checkout.com

Location: Other US Location

Posted Jan 31, 2025

Checkout.com, a leading fintech company, is seeking a strategic and driven Account Manager to nurture long-term relationships with enterprise merchants. The ideal candidate should have 5+ years of experience in digital payments, acquiring, and account relationship management. They should be a strategic problem solver, customer-driven, and able to establish robust relationships with the assigned customer base. The role involves crafting merchant-specific account development plans, delivering expertise and guidance to merchants, and collaborating with various teams to ensure an outstanding merchant experience.

Field Marketing Manager

Company: Comply

Location: Other US Location

Posted Jan 31, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They are seeking a dynamic Field Marketing Manager to develop and execute marketing strategies in the UK and EMEA markets. The role involves strategic marketing leadership, event management, campaign execution, sales alignment, relationship building, and performance analysis. The ideal candidate should have 5-7 years of marketing experience, event management expertise, systems knowledge, strong communication skills, attention to detail, relationship building abilities, strategic thinking, budget management skills, project management skills, digital marketing proficiency, localization knowledge, and negotiation skills. COMPLY offers a comprehensive benefits package, 100% remote flexibility, a virtual onboarding experience, and a high-growth startup culture.

Associate Data Engineering

Company: NationsBenefits

Location: Other US Location

Posted Jan 31, 2025

NationsBenefits is a leading company in the insurance industry, transforming it by developing innovative benefits management solutions. They focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms. They are seeking a skilled SQL Developer with 6+ years of experience to design, optimize, and maintain high-performance database solutions. The role involves collaborating with multiple Scrum teams, performance optimization, adhering to SQL best practices, working with Azure cloud platforms, troubleshooting, automated testing, maintaining code integrity, stakeholder collaboration, demonstrating ownership, problem-solving, team collaboration, and effective time management.

Senior Product Manager - Authentication

Company: Checkout.com

Location: Other US Location

Posted Jan 31, 2025

Checkoutcom, a leading fintech, is seeking a Senior Product Manager for Authentication. The role involves developing and executing a comprehensive roadmap for authentication products, ensuring they comply with industry standards and drive business growth. The successful candidate will lead cross-functional teams, act as a thought leader, and gather customer insights to inform product decisions. The company values diversity, inclusivity, and offers a hybrid working model with onsite days and flexible remote work.

AWS Cloud Engineer (L1 Support)

Company: Northbay

Location: Other US Location

Posted Jan 31, 2025

NorthBay is seeking an AWS Cloud Engineer with L1 Support experience to join their dynamic team. The role involves designing, implementing, and maintaining AWS cloud solutions, providing technical support, monitoring cloud environments, collaborating with teams, and staying updated with AWS technologies. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, 3+ years of AWS cloud engineering experience, and relevant AWS certifications. Excellent problem-solving skills, communication abilities, and familiarity with cloud monitoring tools are required. Career growth opportunities include Senior AWS Cloud Engineer, Cloud Architect, MSP Services Lead, and Cloud Consultant.

SaaS Technology Category Manager - Tech Procurement

Company: Spotify

Location: Other US Location

Posted Jan 31, 2025

Spotify's Technology Procurement team is seeking a SaaS Technology Category Manager to lead and develop relationships with key SaaS suppliers, focusing on Security & Risk Management and Engineering SaaS. The role involves driving negotiations, running proof of concepts, and staying updated on technology market trends. The ideal candidate should have a bachelor's degree, considerable experience in SaaS negotiations, and excellent communication skills. The position is based in London or Stockholm, offering flexibility for remote work.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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