Excellent Customer Service Skills Jobs in Remote

470,016 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Remote area.

Product Sales Executive - Digital Twin - Remote

Company: Ansys

Location: Seattle, WA / Remote

Posted Feb 03, 2025

VP, Finance

Company: SmartBug Media

Location: Remote

Posted Feb 03, 2025

SmartBug Media, a globally recognized digital agency, is seeking a Vice President of Finance with 10-15 years of accounting and finance experience. The role involves overseeing financial and accounting aspects, developing financial strategies, and leading a global finance team. The ideal candidate should have a strong GAAP foundation, excel skills, and excellent communication abilities. The position operates in a remote environment with occasional long hours and weekend work. The company is known for its exceptional work culture, having made the Inc 5000 list seven times and the Adweek 100 four years running.

Product Engineer (Backend)

Company: Brilliant.org

Location: Remote

Posted Feb 03, 2025

Brilliant is a company that creates learning games in math, science, computer science, and data analysis. They prioritize building a healthy business and have a mission to create a world of better problem solvers. They value adventure, excellence, generosity, and candor. The company is looking for an experienced backend-leaning software engineer to design and develop technical systems in the Growth and Lifecycle domains. The role involves bringing new features from conception to completion, contributing code across their entire stack, and advocating for initiatives that improve developer and user experience.

Senior Financial Controller

Company: BorderlessMind

Location: Remote

Posted Feb 03, 2025

ISHIR, a digital innovation and enterprise AI services provider, is seeking an experienced Financial Controller with 10-25 years of accounting expertise. The role involves managing financial operations for companies with $20M-$50M in revenue, overseeing all accounting functions except AR and AP, and leading AR and AP specialists. Familiarity with Great Plains software is a plus. The company offers advanced training, opportunities for real business solutions, and an entrepreneurial work environment.

Google Presales Solutions Architect

Company: TTEC Digital

Location: Remote

Posted Feb 03, 2025

TTEC Digital is seeking a highly skilled Presales Solutions Architect with expertise in Google Customer Engagement Suite, Google CCAI, Google CCaaS, and other leading CCaaS platforms. The ideal candidate will collaborate with sales teams, conduct product demonstrations, and develop comprehensive responses to RFPs. They will architect scalable, secure, and cost-efficient solutions, and maintain deep technical knowledge of Google Customer Engagement Suite, Google CCAI, Google CCaaS, GCP, and competitive CCaaS platforms. The role requires exceptional communication skills, business acumen, and the ability to deliver technical solutions that address customer challenges effectively.

Senior C++ Engineer (gRPC)

Company: Nagarro

Location: Remote

Posted Feb 03, 2025

Nagarro is a global digital product engineering company with over 17,500 experts across 37 countries. They are seeking a proficient C++ developer with expertise in memory management, multithreading, and agile methodologies. The ideal candidate will independently learn and work with new frameworks, design APIs, and develop high-quality cross-platform libraries. They should have strong communication skills, a passion for building innovative software, and experience mentoring team members.

Software QA and Test Automation Engineer

Company: Fine Tune Expense Management

Location: Remote

Posted Feb 03, 2025

Fine Tune, a Chicago-based company, is seeking a Software Quality Assurance and Test Automation Engineer. This role involves ensuring software reliability, shaping QA processes, and contributing to a growing team. The position is remote and salaried, with a focus on open communication, collaboration, inclusivity, and trust. Responsibilities include staying updated on testing tools, performing comprehensive testing, creating test plans, and documenting test scenarios and defects. Desired skills include a Bachelor's degree or equivalent experience, strong attention to detail, effective communication, and familiarity with Agile methodologies and test management software. Benefits include a salary range of $60-$70K, health benefits, paid time off, and a 401K with employer match.

Biotech Deals, Reporter

Company: Axios

Location: Remote

Posted Feb 03, 2025

Senior Wireless Engineer

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

Adoption Marketing Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

Related Pages