Excellent Customer Service Skills Jobs in Remote

470,016 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the Remote area.

Regional Vice President, Enterprise Sales - Segment (WEST)

Company: Twilio

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Manager, Billing Operations

Company: Twilio

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Account Consultant I, Risk Control

Company: Liberty Mutual Insurance

Location: Milwaukee, WI / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Strategic Sales Manager, ASA

Company: Zillow

Location: Remote

Posted Feb 03, 2025

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Director, Post Market Surveillance

Company: hims & hers

Location: Remote

Posted Feb 03, 2025

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MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
global solutions provider international shipping specialization extensive network

eCommerce Analytics Engineer

Company: Passport Shipping

Location: Remote

Posted Feb 03, 2025

Passport is a global solutions provider for direct-to-consumer businesses, specializing in international shipping. They offer extensive network, in-house logistics and ecommerce expertise, and integrations with platforms like Shopify. The data team at Passport aims to improve decision-making across the organization by providing insights and tracking performance. They seek a self-driven, experienced data professional to work on cost-saving projects and create transparent processes between finance and tech teams.

View Details Apply on BuiltIn

Dutch Technical Support Representative

Company: Kyndryl

Location: Midrand, South Africa / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Outage Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

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healthcare data and analytics company 5+ years managing Risk Adjustment projects developing client strategies

Customer Success Manager

Company: Reveleer

Location: Remote

Posted Feb 03, 2025

Reveleer, a healthcare data and analytics company, is seeking a Customer Success Manager with 5+ years of experience in managing Risk Adjustment projects for Medicare, Medicaid, and Commercial lines. The role involves developing client strategies, ensuring platform adoption, and driving customer growth. Key responsibilities include managing client relationships, resolving issues, and leading continuous improvement initiatives. The ideal candidate should possess strong analytical skills, effective communication abilities, and a customer-focused mindset. Reveleer offers a competitive salary, benefits, and opportunities for professional growth.

View Details Apply on BuiltIn

Senior Application Engineer - Photonics (Remote)

Company: Ansys

Location: Ottawa, Canada / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Regional Sales Director, Enterprise - Public Sector

Company: Samsara Inc.

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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