Excellent Customer Service Skills Jobs in USA

581,445 open positions · Updated daily

Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Manager, Mid-Market Sales

Company: Figma

Location: USA

Posted Nov 08, 2025

Figma is seeking a Manager Mid Market Sales to join their dynamic team. The role involves leading a team of Account Executives, participating in customer meetings, assisting in training and development, shaping sales processes, and interviewing and hiring new team members. The ideal candidate should have 7+ years of SaaS sales experience, 2+ years of management experience, and a proven track record of developing customer relationships and leading sales teams to meet and exceed goals.

Senior Android Engineer - Trust Platform

Company: Airbnb

Location: USA

Posted Nov 08, 2025

The Trust team at Airbnb is responsible for protecting the community and platform from fraud while ensuring high standards for hosts, guests, homes, and experiences. The Android Software Engineer role involves developing and evolving trust and safety defenses on the Android app, working closely with cross-platform engineers to define and shape the future of the friction framework, and contributing to core metrics, developer experience, and reliability.

Developer II

Company: Eventbrite, Inc.

Location: USA

Posted Feb 28, 2025

Eventbrite is seeking a Web Application Developer to join their high-performing GTM Gotomarket Business Systems team. The role involves implementing and developing solutions, primarily as a frontend developer using React and GatsbyJS. The developer will work on system implementations, support tasks, and provide feedback on designs. They will also optimize user experience, conduct website audits, and stay current with evolving technologies. The ideal candidate should have a minimum of 2+ years of frontend development experience, proficiency in Python, JavaScript, and SQL databases, and understanding of Unix/Linux shell scripting, Design Patterns, and Software Engineering practices.

Specialist I - Partnership Support

Company: Grow Therapy

Location: USA

Posted Nov 08, 2025

The job posting is for a Specialist I Partnership Support role at Grow Therapy, a remote-friendly team. The position involves answering calls, chats, and emails from clinicians and clients, collaborating with other teams to solve issues, and working with RCM and Engineering teams to resolve bugs and billing issues. The ideal candidate should have experience in customer support, healthcare billing, and a consultative and empathetic attitude.

Business Value Strategist

Company: Saviynt

Location: USA

Posted Nov 08, 2025

Saviynt is a leading identity security platform that helps organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The company is seeking a Business Value Strategist to quantify and drive strategic decision-making, assess financial impact, and communicate the value of their solutions to clients.

Events Marketing Specialist

Company: Finalsite

Location: USA

Posted Feb 28, 2025

Finalsite, a leading community relationship management platform for K12 schools, is seeking a highly organized and detail-oriented Events Marketing Specialist. The role involves supporting event planning and execution for in-person and virtual events, managing logistics, collaborating with various teams, maintaining accurate data, contributing to event promotion, and analyzing event success. The ideal candidate should have strong organizational skills, ability to juggle multiple projects, excellent communication skills, and a proactive mindset. Familiarity with Salesforce, HubSpot, and Finalsite Composer is a plus. Finalsite offers remote employment opportunities with a collaborative and supportive marketing team, providing valuable skills in event execution, marketing technology, and cross-functional teamwork.

Expert Technical Artist - Graphics

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2025

CD PROJEKT RED is seeking an Expert Technical Artist with a focus in Graphics to join their Boston studio and work on Cyberpunk 2, the follow-up to Cyberpunk 2077. The role involves collaborating with various teams, developing rendering systems in Unreal Engine 5, researching emerging trends, maintaining visual coherence, troubleshooting performance issues, and mentoring the art team. The ideal candidate should have 7+ years of experience in realtime graphics rendering or technical artistry, strong understanding of GPU workflows and lighting, proficiency in shader languages, and experience with profiling tools.

Senior Software Engineer II - Insurance

Company: Alma

Location: USA

Posted Nov 08, 2025

Alma is seeking a mission-driven Senior Backend Engineer II to join their team. The role involves building features to help mental health providers manage and grow their practice. The ideal candidate will have 6-10 years of experience, enjoy collaboration, and have a strong understanding of web technologies and accessibility.

Systems Engineer - GTM

Company: Webflow

Location: USA

Posted Nov 08, 2025

Webflow is a company that provides a Website Experience Platform (WXP) to help teams build, manage, and optimize websites. They offer visual development, content management systems, AI-driven personalization, hosting, and analytics in a unified platform. Webflow is looking for a Systems Engineer GTM with experience in various GTM systems and business processes to join their team.

SAP Data Specialist

Company: Allogene Therapeutics

Location: USA

Posted Nov 08, 2025

Allogene Therapeutics is a clinical-stage biotechnology company developing allogeneic CAR T cell products for cancer and autoimmune diseases. They are seeking an SAP Data Specialist to join their Supply Chain organization on a 6-month contract, with responsibilities including master data maintenance, SOP creation, and report development.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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