Excellent Customer Service Skills Jobs in USA

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Looking for Excellent Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service Skills position in the USA area.

Growth Marketing Manager (Web & Search)

Company: Signifyd

Location: USA

Posted Feb 28, 2025

Signifyd is hiring a Growth Marketing Manager for Web and Search to transform their North America website into a high-performing demand generation engine. The role involves leading initiatives in content management, SEO, CRO, and reporting. The ideal candidate will have at least four years of experience in technical website marketing, SEO, and CRO, with expertise in Google Analytics, SEO principles, and conversion rate tactics. They should also have experience optimizing web pages and experiences, knowledge of paid marketing channels, and strong analytical skills. The role offers opportunities for impact, collaboration, and professional growth, with a comprehensive benefits package.

Collections Account Manager

Company: Clipboard Health

Location: USA

Posted Feb 05, 2025

Clipboard Health is a fast-growing, profitable Series C marketplace that connects healthcare facilities and professionals. They offer an app-based marketplace for on-demand shifts, aiming to improve lives and provide career growth opportunities. The company, a YC Top Company with a global remote team, fills millions of shifts annually and is expanding into various sectors. The Billing Account Manager role involves managing billing processes, resolving issues, and maintaining financial relationships with partners.

Senior React.js Full-stack Developer

Company: Lemon.io

Location: USA

Posted Feb 17, 2025

Lemonio is a marketplace that connects Senior Developers with startups in the US and Europe. They offer competitive compensation based on experience, handle business negotiations, and provide a flexible schedule. Lemonio respects seniority, offers no micromanagement, and allows direct client communication. They require 4+ years of software development experience, 3+ years of commercial experience with Reactjs and Python, and proficiency in Nextjs, PostgreSQL, Nodejs, AWS, and TypeScript. Strong technical skills, effective English communication, self-organization, reliability, adaptability, and flexibility are essential. Lemonio works with developers from over 50 countries, excluding certain regions due to legal restrictions. They do not provide visa assistance.

Inside Sales Representative

Company: TeamSnap

Location: USA

Posted Feb 28, 2025

TeamSnap is a sports and communication platform that empowers its employees to bring big ideas and collaborate effectively. The company is committed to equitable compensation, offering a minimum starting salary of $76,000. TeamSnap is a fully remote company with a culture of trust, accountability, and inclusivity, providing opportunities for growth and a comprehensive total rewards package. The role involves driving sales growth, engaging customers, managing pipelines, collaborating with various teams, and maintaining CRM discipline. The ideal candidate possesses exceptional communication skills, a team player mindset, an athlete's mindset, business savviness, and a customer-focused approach. Bonus points are given for relevant sales experience, SaaS or sports industry experience, and willingness to travel occasionally.

Machine Learning Engineer for Agentic AI

Company: Scalable Path

Location: USA

Posted Feb 04, 2025

A Canadian educational web application is expanding into the private sector and seeks a strong React developer with experience in state management and realtime applications. The developer will work on improving the application's quality and performance, including creating automated tests, implementing logging, and enhancing the dev team's practices. The main challenge is to make the Unity 3D WebGL application work reliably on Android and iOS. The application uses Spring Boot on the backend and React on the frontend, along with OpenVidu and WebRTC. The developer should have experience with Python, Machine Learning, TensorFlow, Vector Databases, and Google Cloud. PyTorch and JAX are strongly preferred.

Sr. Loan Closer

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is hiring a mortgage loan closer to join their team. The role involves preparing and reviewing loan documents, coordinating with title companies and borrowers, ensuring compliance with regulations, and leading complex closing transactions. The ideal candidate should have 4+ years of experience in mortgage loan closing, post-closing, and QC, proficiency in LOS systems, and strong communication skills. The position offers an exciting opportunity to work in a cutting-edge, rapidly growing environment with a competitive salary and benefits package.

Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Feb 28, 2025

Saviynt is hiring a Sales Enablement Specialist to manage sales content, training programs, and enablement tools. The role involves content management, sales tool optimization, training and onboarding support, operational enablement support, and data analysis. The ideal candidate should have 2+ years of experience in sales enablement, marketing, or training development, and be familiar with sales enablement tools like Highspot and CRM systems like Salesforce. Strong organizational skills, excellent communication, and an analytical mindset are required. Saviynt offers growth opportunities in a positive work environment.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Feb 28, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are looking for a Sales Engineer who can guide prospects through the customer journey, evangelize the Red Canary solution, and creatively identify opportunities for improvement. The role involves presales interactions, product research and development, and writing and refactoring scripts. The company offers a rich benefits program and a culture that encourages authenticity and transparency.

Senior Social Media Manager

Company: ActiveCampaign

Location: USA

Posted Feb 28, 2025

ActiveCampaign is seeking a Senior Social Media Manager with 8+ years of SaaS experience to develop and execute a global social media strategy. The role involves creating compelling content, managing social community interactions, and overseeing localization efforts for international markets. The ideal candidate will have expertise in video content strategy, strong understanding of social media analytics, and exceptional copywriting skills. The company offers competitive compensation, comprehensive health benefits, and a strong commitment to diversity and inclusion.

Developer Content Strategist (Mid-Level)

Company: Databento

Location: USA

Posted Feb 28, 2025

Databento, a next-generation market data provider, is experiencing rapid growth, serving large financial institutions and startups alike. The company offers flexible work arrangements, competitive benefits, and a diverse team of industry experts. The ideal candidate for a marketing role should have extensive B2B SaaS experience, strong digital marketing skills, and a genuine interest in the financial industry. Databento emphasizes transparency, equal employment opportunities, and cautions against phishing scams.

Design Director - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is seeking a Design Director for the Cash area, ideal for a design leader who enjoys strategic impact and empowering teams. The role requires strong people management, communication, and strategic thinking skills. The Cash area aims to simplify finance management using technology. Designers at Wealthfront are innovative, creative, strategic, and detail-oriented, transforming complex technology into clear, simple experiences. The role involves driving company impact, facilitating cross-functional collaboration, and supporting designers in various aspects. Key responsibilities include staffing, hiring, guiding work, growing skills, and building an inclusive culture. The ideal candidate should have 4+ years of design management experience, 10+ years of product design experience, strong communication skills, and a proven track record in setting visions and driving business impact through design.

Senior Accountant

Company: Branch

Location: USA

Posted Feb 28, 2025

Branch is a fintech company committed to empowering workers with financial freedom. They offer inclusive, transparent, and frictionless financial products. The company values its employees' voices and creativity, fostering a culture of innovation and collaboration. The Senior Accountant role involves managing various accounting functions, assisting in the close process, creating new accounting processes, and ensuring compliance with US GAAP. The role requires a Bachelor's degree in Accounting, 35+ years of relevant experience, 12+ years of financial audit experience, working knowledge of US GAAP, intermediate Excel skills, Sage Intacct experience, and strong communication skills. The base salary range is $110,120k, with benefits including health insurance, remote work options, equity, a 401k, flexible time off, and paid parental leave. Branch is an award-winning company valuing diversity and equality.

Frequently Asked Questions

What are typical salary ranges for Excellent Customer Service Skills roles by seniority?
Entry‑level agents earn between $45,000–$60,000 annually. Mid‑level specialists, including Customer Success Managers with 2–5 years experience, average $60,000–$85,000. Senior roles such as CX Directors or Technical Support Leads command $85,000–$120,000, depending on industry and geographic location.
What skills and certifications are essential for success in this field?
Key skills include clear written and verbal communication, active listening, problem‑solving, and data‑driven decision making. Proficiency in CRM tools (Zendesk, Salesforce Service Cloud, Freshdesk) is mandatory. Certifications like Certified Customer Service Manager (CCSM), Customer Experience Professional (CXP), or Zendesk Support Administrator boost credibility and salary potential.
Is remote work common for these positions?
Yes. Over 70% of Excellent Customer Service Skills roles offer full‑remote or hybrid arrangements. Remote-first companies such as HubSpot, Shopify, and Zendesk prioritize flexible schedules, but candidates must have reliable high‑speed internet, a dedicated workspace, and the ability to collaborate across time zones.
What career progression paths exist for professionals with excellent customer service skills?
Typical trajectories move from Support Agent to Team Lead, then to Customer Success Manager, and eventually to CX Director or VP of Customer Experience. Advancement requires mastering advanced analytics, leading cross‑functional projects, and obtaining higher‑level certifications.
What industry trends are shaping the future of customer service roles?
Key trends include the rise of AI‑powered chatbots, proactive customer success through predictive analytics, and a shift toward subscription‑based revenue models. Companies increasingly rely on data dashboards and customer journey mapping, demanding service professionals who can interpret metrics and implement continuous improvement initiatives.

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